Noble Credit Union Tulare St, Fresno

Noble Credit Union Reviews

• R

  Ricky Rivera
  5

  Oscar helped me out super fast super friendly staff I appreciate these folks here definitely recommend banking here if your not sure about what bank to bank with come here to noble credit union forsure 💯👍

  Response from the owner

  Hi Ricky, thank you very much for your review!

• S

  Showing Kindness
  1

  CONSUMERS: Save yourselves a headache by banking elsewhere. Service is always poor, information provided is nearly always wrong, typically extended waits (over phone and in branch). MANAGEMENT: The inconvenience and rudeness that I was put through to simply make a payment (which I was not allowed to do) is unacceptable. Tellers are slow, rude, chatty and unhelpful. Not wasting more time than I have already by getting into the details, but will suggest that you work with your staff to improve their customer service, as basic steps for being a professional consists of patience, ethics, and knowledge - to name a few. Unfortunately, a majority of your staff that I have watched while waiting, and have had the extreme displeasure of speaking with, display a complete lack of such. The 1 star reviews you continue to receive due to your "professionals/face of your company" is an utter embarrassment, and will eventually become your branches downfall if not corrected. Regards.

  Response from the owner

  Good morning Mia, I'm so very sorry to hear you had such a bad experience. This is not at all consistent with the experience our members should have. I have taken immediate action, sending your review to the Branch Manger, AVP Operations, and the VP Operations. Together we will certainly get to the root of the issue and resolve it. I hope that we will have an opportunity to show you our appreciation for your membership. If I can be of any further assistance to you, at any time, please call me at 451-2332; my name is Keri.

• F

  Fresno Lobos
  1

  Noble is the worst, greedy bank I have ever dealt with. I know many of you feel the same way. I wanted to let the rest of you see why to never use Noble. I am switching banks because of the rude customer service from Anastasia in downtown branch and the and ALL OF THE FEES they charge for any reason they can come up with. Also the assistant manager is so racist!!! I am currently seeking another bank to do business with. Please share this to help others avoid this horrific company.

  Response from the owner

  Ms. Sanchez, I am very concerned about the experience you had today and will certainly be bringing this to the attention of the management team at the branch. Regarding the fees, for any fees we do have, we strive to ensure they are as low as possible. However, I'll be speaking with the Senior Management team for further review. We certainly do not want to loose your membership and if there is anything I can do to help, please call me directly at 451-2332, my name is Keri.

• L

  Lorna Sanchez
  5

  I love my FCFCU but I do wish they would give you a line of credit to build or rebuild your credit so that way you can have a great history with them and use them as a reference. I mean start with a small limit and since we are customers you see our direct deposit history our pay check and plus you can have it setup to come out monthly from checking or savings. I think if we could have a plan to help us rather then going through another credit card company or loan place to help build credit it, it would be way better. I trust my bank before a big name company. There local and know you by name.

• A

  Anthony Levato
  5

  I'm giving it 5 stars this is something I was always trying to tell Google that they were moving and the address was wrong it says it on one of the pictures I posted if they're moving on the 26th. But I'm glad it's a good credit union I really like the people that used to work there I hope the same people will be there and thanks everyone for helping me figure this out LOL. The new pictures will be here soon

  Response from the owner

  Hi Anthony, thank you for the kind rating. Our new location at 2440 Tulare Street is up and running with all the same great staff...stop by and say hi!

• S

  Shawn Beam
  2

  This branch is not ADA compliant, no handicap parking anywhere close to the front doors. Metered street parking is determined by City officials, however Noble must be aware of the consequences of denying accessibility to the disabled.

  Response from the owner

  Good afternoon Mr. Beam, I will be sharing your concern directly with the landlord of the building so that together we can look into this further. We share the same belief...to make sure our branches are accessible for all our members. Thank you.

• J

  Jason Sandoval
  1

  I rate the place for doing its job holding your money but be careful what you ask or comment or where you look cause the branch manager is an expert on sexual harrasment and harasment in general and the employees are so dam sensitivity boo hoo customer service sucks and slow

  Response from the owner

  Mr. Sandoval, I'm sorry to hear that you felt the service was not as quick and friendly as you'd expect it to be. I've passed on your comments to our Assistant Vice President Operations for further review.

• C

  Christopher Touchstone
  1

  This bank needs to extend it's hours golden1 is open later and on Saturday for those that couldn't make it on time not this bank closes right when people are getting off

  Response from the owner

  Christopher, thank you for the suggestion. Besides mobile banking, we want our branches to be convenient for members as well. I'll be sure to share your comment with the Senior Management Team.

• M

  Matty Griggs
  5

  All the ATMs are open. They were also kept clean and orderly

• F

  Fabiola Ruiz
  4

  I like this bank and they always try working with me on any questions or concerns I may have..

  Response from the owner

  Hi Fabiola Ruiz, thank you for your review and for being part of the Noble family!