Niagara's Choice Federal Credit Union Packard Rd, Niagara Falls

Niagara's Choice Federal Credit Union Reviews

• C

  C Star
  2

  Well, one thing the loan rates aren't much better than a bank I won't knock the employees but interest rates for a car loan are not the best for a credit union.

• J

  J
  2

  Trying to reach someone is like trying to move a mountain. Also trying to get help on a few things never happened. Will be taking my business elsewhere.. should have never of stayed here as long as I did (14 years) . Remember people there are OTHER places out there! I only gave this place two stars because there are a few very wonderful ladies working in the front.

  Response from the owner

  Thank you for your feedback. We would like to discuss your concerns directly with you. If you could please email your contact information to [email protected], we will have someone call you.

• K

  Killface86
  1

  Used to be good when is was oxy. Wait times are absolutely absurd. You are treated poorly by the workers needless to say my experience there today will be my last I'm going to open an account somewhere else and getting all of my money out of that place asap.

  Response from the owner

  Hello! We are sorry to hear about your experience. If you would like to discuss this with our VP of Branches, Jennifer, you can contact her at 716-284-4110 x216

• b

  breana schram
  1

  I've been going to this bank/credit union since i was a kid and I've never had problems up until June of 2017 that's when money disappeared from my acct they told me that there were no records on my acct and then never helped me after that i am very unhappy with this bank/credit union and feel disgusted that they wouldn't even reimburse me for the missing money! not to mention they are rejecting my direct deposits and sending them back to the companies and I'm honestly very fed up.

• M

  Michelle Berak
  3

  Staff is very nice. I am frustrated that you cannot deposit through the atm. I have never seen a credit union or bank that you can’t deposit through the atm. Needs to be updated.

• B

  Brooklyn Northover
  5

  I've had this credit union since I was 12 years old with a Kids Savings account, I am now 18 and I'm still there! Everyone is friendly and very helpful. Looking to build your credit? To get a loan? This is the place to go!

• S

  Samantha Ducette
  3

  They aren't horrible but they need to update their technology. I would enjoy banking with them more if i could deposit and transfer money easier.

• R

  Ronald Graham
  1

  My account was blocked when I'm in Italy when I noted before that I was going to be in Italy, then the block is cleared and now an internal block. So right now I'm in Italy with no money. I love it I'm blocked from using my own money when I want.

• B

  Brittany Portugues
  5

  They give u opportunities to build your credit. They are always nice and it's a good place to go for banking.. This of course is for the niagara falls locations

• M

  Mike Lewis
  1

  They stopped transferring money into my Christmas club almost 8 months ago and then told me it was my fault and that there's nothing they can do for me