New Horizons Credit Union Saraland Blvd, Saraland

New Horizons Credit Union Reviews

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  Kathy Hollingsworth
  5

  Sarah was very professional, listened well, efficient and super friendly. And to top it off you could see her smile through the mask in her eyes.

  Response from the owner

  Dear Ms. Hollingsworth: Thank you for the positive Google Review! We strive to provide excellent member service, and we are glad to hear that Sarah was able to provide that for you. Your kind comments will be shared with Sarah so she can see her efforts do not go unnoticed! If there is anything else we can assist you with, please let us know.

• K

  Kaytlin Junkins
  5

  The lady was so very nice and patient with me during my time there. She helped me a lot and she made sure I wasn’t thirsty or anything like that she was so lenient with me about me not ever having an account before. She let me know what I needed to know about my bank account and she recognized that I was new at it and that helped me a lot. !

  Response from the owner

  Dear Ms. Junkins: Thank you so much for visiting our Saraland branch and for leaving such a positive review! We are glad to hear that one of our representatives made you feel welcomed and assured. We strive to provide excellent member service, and our representative exemplified that. If there is anything else we can assist you with, please feel free to reach out to us at [email protected] or call us at 251-316-3240. Welcome to the New Horizons family!

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  Nancy Alford
  5

  Sarah was AWESOME to work with opening my new account!!!!!

  Response from the owner

  Dear Mrs. Alford: Thank you for the positive Google Review! We are so happy you were assisted by our Member Service representative, Sarah, and that you had a great experience opening your new account with us. We will gladly pass this message along to Sarah so she sees her member service is appreciated. Thank you for choosing New Horizons Credit Union, and please let us know if there is anything else we may assist you with!

• K

  Kimberly Sullivan
  5

  Sarah was wonderful. She went above and beyond to make sure I had everything I needed.

  Response from the owner

  Dear Ms. Sullivan: Thank you for the Google Review! We are happy to hear our Saraland representative, Sarah, provided you with excellent service during your visit. Please let us know if there is anything else we can assist you with. Thank you!

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  Lula Westry
  5

  SARAH IS SUCH A JEWEL I HAVE THE BEST EXPERIENCE WITH HER EACH TIME I GO INTO THE BANK SHE IS SO PLEASANT TO BE AROUND I JUST LOVE THE WAY SHE TAKES HER TIME.HELPING ME.WITH MY BUSINESS WHEN EVER I AM.IN THE BANK SHE IS A VERY GOOD ASSET TO.YOUR.COMPANY.SHE MAKES IT.SO.EASY

  Response from the owner

  Dear Ms. Westry: Thank you for the 5-Star Google Review! We are glad to hear Sarah provided you with excellent member service. Your kind words will be shared with Sarah and her supervisor! If there is anything else we can assist you with, please let us know.

• S

  Shequilla Rainey
  5

  Sarah is so entertaining and informative! She helped me and my mom without batting an eye. I recommend working with Sarah if you are just starting with New Horizon. You have questions, Sarah has answers. Good luck y’all!

  Response from the owner

  Dear Ms. Rainey: Thank you so much for your Google review! New Horizons CU is so glad to hear that Sarah was able to provide excellent service to you and your mother. She truly does go above and beyond for her members! If there is anything else we can do for you, please let us know.

• L

  Lindsey Beech
  5

  Karine made my loan process effortless and stress free. Thank you for all that you did and I look forward to working with you on my next loan.

  Response from the owner

  Dear Ms. Beech: Thank you so much for your 5-Star Google Review! Loans can be stressful and confusing, and we are glad Karine was able to make the process effortless and stress free. If there is anything else we can assist you with, please let us know!

• A

  Amanda Young
  5

  Our experience was above expectations! Sarah Mason is professional and does everything she can to help you. Highly recommend coming here!

  Response from the owner

  Dear Ms. Young: Thank you for the positive Google Review! We will pass this message along to Sarah so she can see her member service does not go unnoticed. If there is anything else we can assist you with, please let us know.

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  Wanda Chandler
  5

  Sarah was absolutely great, I took my son in to open his first account and she was very detailed and patient with him, explaining and answering all questions. I just love her energy

  Response from the owner

  Dear Ms. Chandler: Thank you for the review! We are glad to hear Sarah was able to serve you and provided excellent service. We always want to go above and beyond to help our members, and Sarah's attention to detail is an example of that. If there is anything else we can assist you with, please let us know!

• D

  Denise Coleman
  5

  Sarah was awesome she met all my expectations

  Response from the owner

  Dear Ms. Coleman: Thank you so much for the 5-Star Google Review! It makes us glad to hear that Sarah was able to provide you with excellent member service. We will pass this comment along to Sarah and her supervisor, so they know that her efforts are appreciated by members like you.