NBT Bank Kirkland Ave, Clinton

NBT Bank Reviews

• B

  Brian S
  1

  I sold a truck to a large dealership. The dealership hands me an nbt bank check. So, I go to the nbt bank in Clinton New York to cash. I called ahead to give notice I would be cashing a large check. Everything was fine until they tell me there was a 5 dollar fee, to cash the check, as I'm standing at the teller. Okay, it's not the 5 dollars that will make or break me. The point, which I stated to them is, why should it cost me 5 dollars to cash their nbt check, from their nbt customer???. The lady behind the desk was a bit on the unprofessional side. She said, "you can negotiate with your bank". My response was again, " it's your customer and your check!" Her response, "your not a member". So, they have 5 dollars and, definitely, not a new member. UPDATE: RESPONDED TO THEIR FEEDBACK FROM MY REVIEW. AS EXPECTED NO RESPONSE. IF THIS BANK ISNT COMPETENT ENOUGH TO RESPOND TO AN EMAIL, THEN WHY TRUST THEM WITH YOUR MONEY????.

  Response from the owner

  We're disappointed to hear of your experience with this location! Please contact us at [email protected] to further discuss your visit. -Hannah

• D

  Daniel Schnell
  5

  Excellent experience with getting a mortgage for first time home buyer.