NBT Bank Reviews
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Betsey Fisher5Love banking with NBT! They are so friendly and helpful. They remember and address me by name whenever I am in the branch. The branch manager is very nice as well as the younger guy who is always there at the counter. The new app the bank just came out with is great. Highly recommend!
Response from the ownerBetsey, thank you for the kind words! Our team takes pride in what they do, thanks for noticing! - Yolanda
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Sharon Dulude5SEE UPDATE BELOW! Customer service is great, however a $35 charge if overdrawn less than $10 and have been charged 3 times in 5 months like this warrants a change of banks! I've paid $105 To be overdrawn less than $20!! I work too hard for my money to have my bank do this to me. Update once the manager came in on Monday he settled everything satisfactorily and I will continue to be a customer of NBT Bank because of the great customer service. However I will keep close watch on overdraft fees... UPDATE: During this pandemic the employees have provided stellar customer service, always a personal greeting by name with a smile, very helpful with whatever I need. The manager is caring and understanding during these tough financial times. Definitely NBT Bank in Williston has earned 5 stars for sure!
Response from the ownerWe appreciate the review! Glad to see you decided to stay with us! -Yolanda
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Paula4I always get a good customer service here but yesterday was awful. the lady at the drive thru came in so rude and rolling eyes and asked me "so what do you want?" before I even finished my sentence as I was telling her I want to do a withdrawal as well as a MO. First impression with the customer sets the tone for the rest of the transaction or order with someone. She tried to be nice later and offer my sick daughter a lollipop after but her actions at the beginning was uncalled for very unprofessional for her to welcome a customer that way. If my daughter wasn't in the car with me it would of gone differently, (not in a good way) I can tell you that. Other then that everyone at this location is as sweet as can be love their services.
Response from the ownerWe're sorry you did not have a positive experience with us. We would like to take this opportunity to further research your concerns. Please contact us at 1-800-628-2265. -Yolanda
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Annemarie Edwards5Exceptional! I refer family and friends to this great bank!
Response from the ownerWe appreciate the positive feedback, Annemarie! We take pride in what we do, thanks for noticing. -Yolanda
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- Personal Loans
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FAQs
1. How Can I Reach Out to NBT Bank?
You may contact them at the phone number +1 802-879-0809. You may also visit their website and submit your personal info.3. How Can I Take Out A Loan at NBT Bank?
Simply submit your personal info on their website. If you feel like learning about more financial options, take a look at installment loans provided through a trusted online broker.5. What Am I Supposed to Do if I Fail to Pay Back My Loan?
Contact the lender and come to an agreement in advance. You should know, however, if it"s an auto title loan, your car will be kept by the lender when you default.
2. What Is the Address of NBT Bank? How Can Find It?
The address of NBT Bank is 1 Taft Corners Shopping Center, Williston, VT 05495, United States. Use an online map to find the fastest route.4. Is NBT Bank an Agency or a Lender?
NBT Bank is a Bank that provides loans of all kinds. Check out our platform to learn about various types of loans including personal loans.6. Can I Take Out a Loan From NBT Bank With A Poor Credit Rating?
Yes, you can. But peruse the conditions and terms as there can be predatory terms when it comes to bad credit loans.