NavyArmy Community Credit Union Hwy, Rockport

NavyArmy Community Credit Union Reviews

• D

  David Janosky
  1

  These people are the most underqualified, unhelpful people at any bank. Their online system is so terrible I have not been able to change my number with them in a year and they lost my title. I can no longer log into my online banking and they seem to be unable to do literally anything. Absolutely incompetent bank. Having paid off a 20k car loan with many many many hassles I just finally want to be done with them and cannot even rid myself of this horribly unprofessional company. Edit: Finally after making a trip back to my home town before I move states, Jenifer at the Rockport location was able to update my info and recover my title that was mailed out to a non existent address after a Hurricane took it out. It is now in the mail to a temporary address.

  Response from the owner

  Mr. Janosky, we would like to hear more about your experience and how we can work to improve. Please email us at [email protected] at your convenience.

• J

  Julie Howard
  1

  This bank NACCU is not a bank for the people and their best interests. Choose your bank wisely as I should have.

  Response from the owner

  Ms. Howard, we would like to hear more about your experience and how we can improve our service. Please reach out to us at [email protected] at your earliest convenience, so we may address your concerns.

• S

  Savannah Rodriguez
  5

  Love this bank! I'm not sure of their names but the blonde lady and the lady with the short red hair are awesome! They make you feel welcome by greeting you by your name. They try to get you in and out as fast as possible and answer all of my questions.

  Response from the owner

  Thank you Savannah! We love our members. Thank you for taking the time to provide feedback. We know that your time is important, but we also want to make sure all your needs are met. Thank you for choosing NavyArmy for your financial needs!

• B

  Brittany Shelley
  1

  I'm giving this place one star because there is no ATM inside or outside the business. If you need to withdraw money you need to go to Stripes across town and go inside. Also, if you need to do any banking, you must go inside due to the lack of a drive thru. And the parking lot is always full and it is very tiny. They should invest in a new building to better suit their customers needs.

• C

  Carla Saunders
  4

  The staff are very friendly. They now have an ATM but still too small for a drive through. It’s nice to be in a small enough community that you are greeted by name.

  Response from the owner

  Thank you for your feedback, we appreciate your membership.

• S

  Stacy O'Bryan
  4

  Good bank. I use them for business and personal. No ATM and no drive through so I knocked a star off.

  Response from the owner

  Thank you for your feedback. We will be opening a branch nearby in Aransas Pass that will be offer those services to better serve our members!

• D

  Dave Huston
  4

  The staff is awesome. No drive thru but the staff is quick enough so short time waiting in lines

  Response from the owner

  We appreciate you for providing your feedback and thank you for your membership.

• F

  Fan Dungo
  1

  The worst experience I've had in a bank. They treat you like trash, especially the manager.

• D

  Danny Graham
  5

  Joined last year and have no complaints. The staff has always been friendly and very helpful.

• C

  Cynthia Baxley
  5

  The people at this bank are soooooo nice!!! Hardly NO wait times!