Mountain West Bank - Bonners Ferry 1st St, Bonners Ferry

Mountain West Bank - Bonners Ferry Reviews

• S

  Secure Fisher
  1

  Never told to use PO address for my bank to send bank check, through Bill Pay, to deposit. Deposit Check was returned to my personal mailbox and not deposited to cover my insurance. They blamed it on the Post Office. Had 3 other bill pay funds deposited with no issue. I find personnel cold, robot-like and a waste of time.

  Response from the owner

  Hi Maritza, We’re disappointed that you have had a negative experience with us. We will be sure to share your feedback with our management team and further investigate this situation. If you would like to discuss this further, please contact our customer support center at (800) 641-5401. We aren’t able to discuss account information over social media. Thank you.

• R

  Richard Henrickson
  5

  It has been over 20 years since I have opened an account at a bank! Wow was I glad I did, great people and service! Thank you.

  Response from the owner

  Hi Richard! Thank you so very much for your kind words and this wonderful review. We sincerely appreciate your business!

• R

  Russell Toy
  5

  Great down home bank. Wonderful people as well!

  Response from the owner

  Hi Russell, From the bottom of our hearts, THANK YOU! That is so kind of you to say! We appreciate your business and will share your comment with the staff. Have a wonderful day!

• I

  Iohannes B. (Blind Photographer)
  5

  A good place to do your banking.

• D

  Dee Craig
  5

  5 stars they was able to get me in and set up at the beginning of the Corona pandemic.

  Response from the owner

  Hello Dee, Thank you so much for your business and your kind review!

• O

  Olson Fam
  5

  Always a pleasant experience. Superb customer service in person and on the phone. Never a long wait. Always accurate.

• R

  Ross Dally
  5

  Great, friendly people. The best bank in town.

• R

  Russell Toy
  5

  Such great, sweet ladies. Very helpful!

  Response from the owner

  Hi Russell, Thank you so much for your kind review and your business! We'll share your message with the staff!

• K

  Keri
  5

  The employees are awesome and great Customer service!

  Response from the owner

  Thank you for your review Keri! We appreciate your business!

• D

  Deryk Harlan
  5

  Great customer service Friendly and Professional