Mifflinburg Bank & Trust E Chestnut St, Mifflinburg

Mifflinburg Bank & Trust Reviews

• C

  Chris Barsis
  1

  Opened a bank account for my daughter. She is responsible with her account, and only kept what was needed in checking. The rest was kept in savings, which is good practice in case an account is compromised or a card is lost. The bank charged her multiple times for "excessive" transfers - to her OWN ACCOUNT! Just to be clear, the account was not overdrawn. Apparently you can't move 5 dollars from checking to savings without this bank taking a cut. These are nonsense, junk fees. They are "excessively" greedy. It serves no plausible purpose except to separate you from your money. Other banks doesn't do this. When I mentioned this to the branch manager at the credit union, they said, "why would they do that?" I have no answer... So much for the hometown bank looking out for you. They are money grabbers just like the big banks. At least at the big banks you can get a hold of someone... Closed the account immediately, would not recommend.

• T

  Tiffany Feese
  3

  The New Berlin branch has one worker who deals with customers in an unprofessional manner. The Mifflinburg branch has a worker who gave information about a customer to another customer. Lewisburg and Selinsgrove are good branches however. A representative got back to me and I am very appreciative with how she professionally addressed my concerns.

  Response from the owner

  Hi Tiffany, Thank you for your feedback. We take your concerns seriously. A bank representative will contact you directly to discuss your concerns.

• R

  Richard Casper
  1

  I been with this bank for 5+ years now. I go to the millheim branch regularly. I need a new bank card so i go in and they sent me on my way with paperwork to fill out. But this paperwork was for opening a new account. So i call the mifflinburg branch and speak with a lady who was a great help on july 23- and my bank card will be here in 7-10 days- great. Now its August 18- and still no card- so i call and speak to someone who gives me attitude just because im asking about my card. Turns out my card was never ordered and i would have to go through the hole process again. I ask to speak to someone in charge and she never gets anyone other than her to speak with.

  Response from the owner

  Thank you for your feedback Richard. We are very sorry you had such an unpleasant experience. We have expedited your new card, and one of our team members will be reaching out to follow up with you. Please do not hesitate to contact us if you have any further questions or concerns.

• K

  Kayshawn Farnsworth
  1

  A couple months back I was with this bank and I forgot to do a deposit and the woman at the counter was very rude she said "seriously as she rolled her eyes at me she had a really bad attuide problem these are the people you will hire here ????at the bank I will gladly take my Service else were the next week I transfered Banks WOULD NOT RECOMMEND IF YOU WANT TO BE TREATED BADLY‼️‼️

• C

  Caitlyn Tatarski
  1

  Very outdated. Anytime I've called customer service I have been met with very passive woman with attitude. Probably the worst bank I've used. Definitely closing my account when back to town.

  Response from the owner

  Hi Caitlyn, We are very sorry you've had such an unpleasant experience. A member of our team will be contacting you to learn more about your concerns to help us make improvements moving forward. We would love the opportunity to make things right.

• K

  Keesha Wagner
  1

  This bank is a full blown joke. You cannot get anywhere with them. You leave message after message & you still don't receive a call back. They are very rude when they do decide to call back three weeks later. I would not recommend anyone to go through this bank for ANYTHING!

  Response from the owner

  Hello Keesha, we apologize for your experience. Although we have no call record or account relationship pertaining to you, we strictly adhere to prudence, confidentiality and federal regulation. Therefore, for everyone’s protection, we will not comment on any customer relationship in a public forum. Please feel free to contact us directly, at your convenience, to discuss your concerns.

• P

  Paul Trombetta
  5

  Great Bank. I use there card and they really work hard to prevent fraud. They will also give info an fraud attacks if you are traveling out of the area.

• M

  Melanie Simms
  5

  Great bank, great people. Fair and willing to work with you. It's what a bank is supposed to be like- home town feeling.

• k

  kendra lehman
  5

  Been with this bank for almost a year now and I had no problem with them. Thank you for your service !

  Response from the owner

  Thanks for the review Kendra! Have you tried our Benefits Plus program we offer with our free checking accounts? This feature can be added to your checking account at no cost to you and offers some great benefits like free identity theft protection! Next time you visit us, ask one of our bank representatives to sign up, or sign up by calling 570-966-1041. Thank you again for the review!

• G

  Gloria Croutch
  5

  We love the hometown friendly service at this bank. We've been with this bank for over 20 years.

  Response from the owner

  Hi Jason and Gloria! We greatly appreciate your 20+ years of business. Thank you for being a valued customer!