Midwest Community Federal Credit Union S Main St, Bryan

Midwest Community Federal Credit Union Reviews

• R

  Ron Hoover
  5

  The most helpful bank I have ever delt with. A real pleasure doing business there. I have had several loans thru mid west and had a great experience each time. I would recommend them to anyone looking for a better banking experience.

  Response from the owner

  We appreciate your kind words, Ron! If there's ever anything else we can do, we'd be happy to help!

• S

  Sue Carey
  2

  I left my former credit union looking for online banking and longer hours. After some research, Midwest Community seemed like a good fit. Until I started receiving all the junk mail. This is a "member benefit" according to them. All types of insurance offers and if you don't reply to the first mailing some send you the next one with "SECOND NOTICE" across the front of the envelope. I have been asking for almost 6 months to opt out of these offers but no one can seem to tell me why I'm still getting them. One person told me I would have to contact each company and ask to be removed. Needless to say I'm very frustrated and when I threatened to leave them one girl told me that I was welcome to move my money, pay off my Visa card then hung up on me. I wrote PLEASE REMOVE ME across the page of one offer and sent it back, now I get at least one letter a week from that company. I just got a letter from my former Credit Union that their online banking is coming soon so I will be preparing to go back. Hard lesson learned, it was a lot of work to change to them now it will be the same moving back.

  Response from the owner

  Sue, we're sorry for the inconvenience that the mailings have caused you. We'll contact these companies for you and get your name removed from the mailing list (it may take a couple months for the unsubscribe to take effect). We sincerely apologize for any frustration you've experienced, and hope we can regain your confidence. If you have any additional questions or concerns, please feel free to contact us at https://www.midwestcommunity.org/about-midwest-community/contact-us/

• T

  Tina Castaneda
  5

  Honestly , I have no complaints .. The lovely young ladies are always there to help you & genuinely care about the customer.. 👍👍👍👍👍✌️❤️🙏

  Response from the owner

  Thank you for your kind words Tina! We love our members!

• B

  Becky Sickmiller
  5

  Always willing to work with us. Friendly people eager to work.

  Response from the owner

  Thank you for your 5-star review, Becky! We are so thankful to have such awesome members! :)

• G

  Giacinta Leonor
  5

  Always so helpful when you need them .