MIDFLORIDA Credit Union Sw Gatlin Blvd, Port St. Lucie

MIDFLORIDA Credit Union Reviews

• G

  GLITZ GLITTER
  1

  Be ware of Patricia Conklin. She is extremely incompetent. This bank does not Stand by what they claim. They are by far the worst branch you can ever go to. Stay away. Patricia Conklin has no idea what she is doing even though I have come in to this bank several times to do the same exact thing. STAY AWA FROM THIS PLACE. PUT YIUR MONEY IN A DIFFERENT BANK. DO YOURSELF THE FAVOR.

  Response from the owner

  I'm so sorry to hear this and would like to learn more so I can help find a resolution! Can you please send an email to [email protected] with some more details about what's going on, including the first and last name on your account and the best phone number for us to reach you? -Rebecca

• A

  Amber Bowen
  5

  My mom came in to open a new account and Shrita Walker was super welcoming and kind 10/10 would come to her again!!

  Response from the owner

  Thank you for the five star review! We're so glad to have you as a member. -Rebecca

• M

  Mike Kryzanek
  5

  My daughter and I are relocating to the area and the staff has been fantastic! Working with me to get things set up for myself and my businesses and I'm very happy with the service. I look forward to continuing to work with such a great establishment!

• K

  Kari Bonk
  1

  I own a business and chose a credit union to my banking for security. My accounts were not secure. On top of constantly fighting with having fees taken out because a company that was blocked was able to take money out of my account. I am now fighting with the bank to get my personal information taken off my account. When I said I would take my money elsewhere they just said okay like they could care less. Please don't bank with the slug.

  Response from the owner

  Hi Kari Berry Bakery Bean and Bagel Cafe, I'm so sorry to hear that we've let you down and would like to have a member of our team look into your situation. Could you please send an email with additional details to [email protected] that includes the full name on your account and the best phone number for us to reach you? -Rebecca

• P

  Patrick Lennon
  1

  Glad I closed my account today. I paid off my car loan 11 months ago and they have been taking money from my savings since. Went into lobby today to close account. Lady behind counter was very nice. She needed a manager override to finish the transaction. Well 20 minutes later the manager arrives. Never makes eye contact or says a word to me. The nice lady behind counter kept apologizing for the delay. Guess I was a bother to the managers time. Won't recommend anyone to this company. Midflorida off Gatlin in Port Saint Lucie Florida.

  Response from the owner

  Hi Patrick, I'm so sorry to hear that we've let you down. Thank you for taking the time to reach out so that we can work on improving. Please don't hesitate to reach out at [email protected] if we can be of further assistance. -Rebecca

• j

  jan shakofsky
  1

  Horrible customer service. Have called 4 times to check that they received the car insurance information. I have not received a call back.

  Response from the owner

  Hi Jan, I'm so sorry to hear that! Please send an email to [email protected] with the first and last name on your account and the best phone number for us to reach you. -Rebecca

• D

  Denver Owens
  1

  What a horrible bank! I lost my debit card and wanted to write a check to take out cash....my cash! They wouldn't do that through the drive through even though I brought my license AND passport. I asked if someone could meet me at the door to verify my identity and the answer was no. Thanks For nothing! Taking my money and business elsewhere.

  Response from the owner

  Hi Denver, I'm so sorry to hear that we've let you down and would like to have a member of our team look into your situation. Could you please send an email to [email protected] that includes the full name on your account and the best phone number for us to reach you? -Rebecca

• J

  John Pizner
  1

  I'm not a big fan of companies who take advantage of human suffering (the current pandemic with COVID19) . This is the only credit union that refuses to uphold cross credit union transfers, blaming it on the pandemic. No other credit union, that I can find, is reneging on their agreement to work with different credit unions. Be warned, these guys truly only care about their bottom line. Thankfully there are different credit unions other than MidFlorida who won't shut down their services, the very first opportunity they have.

  Response from the owner

  Hi John, I'm sorry that we let you down and can understand why you were frustrated. During the time that lobbies were closed and we were only able to offer drive-thru service, we had to suspend CO-OP Shared Branching transactions due to the higher risk of fraud presented in the drive-thru. Now that our lobbies have re-opened, we welcome members of different credit unions to come inside for service. -Rebecca

• D

  Dave’s Reef
  1

  Worst bank ever because of the type of account you have they put all your checks on hold even though you own your own business customer service is horrible everything I have is cash. walk into the bank with 10 grand (2 weeks ago)the associate had no issues taking my cash but no there giving me all this issue Making my funds available now 7200 dollars makes no sense this is unbelievable

  Response from the owner

  Hi David, Oh no! Something doesn't sound right. I'm so sorry to hear that we've let you down and would like to have a member of our team look into your situation. Could you please send an email to [email protected] that includes the full name on your account and the best phone number for us to reach you? -Rebecca

• M

  Michael Kaboskey
  1

  Call back never happened after 3 request. Need a human CS rep

  Response from the owner

  Oh no! Thank you so much for reaching out. A representative will give you a call shortly. -Rebecca