MidFirst Bank N Lake Pleasant Pkwy, Peoria

MidFirst Bank Reviews

• T

  Terry Hadley
  5

  This bank is the best bank in world!!! We’ve bank with Bank of America and Chase and there is no comparison… All the employees are super nice and Sherri and Nicolina are the best people I’ve ever worked with at a bank they always call you back no matter what time it is and when you’re in the bank they’re so so great to work with! Lake pleasant parkway i wish I could give more than 5 stars thank you Terry Hadley

  Response from the owner

  We are happy that you are happy! We are happy for the 5 stars! Thanks for the review!

• B

  Brandy Gomez
  1

  I joined this bank for free atm services since I live where there are few banks and arms close by. They now charge for atm services other than Midfirst, which has very few locations. I am also upset because I have 3 accounts for SSD and they keep charging me for a paper statement $3 for each account even though I have gone online at least 10 times and tried to stop the paper statements. I have even gone into the bank to fix it and they assured me it would stop. But every month my account ends up overdrawn for the statement again and thus has gone on for 12 or more months now. That is a total of $9 per month for something that they should not be taking to begin with. If asked I would tell anyone that they should not use Midfirst Bank and avoid it if possible. I am not usually a person who complains about services from any business but I am completely disappointed in this banks services.

  Response from the owner

  Our goal is a fantastic customer experience, and we’re sorry you didn’t have one. Please give us a call at 888.643.3477 so we can make that right.

• R

  Russ Sorensen
  5

  I don't bank here personally (yet) but our business banks here. I'm in the branch about once a month or so. The staff here is absolutely amazing. If you're thinking of switching banks, Midfirst would be my first recommendation. They have amazing customer service.

• M

  Machman31
  5

  Nikolina was very nice and helpful opening our new bank account, I really appreciate it!! thank you! :)

  Response from the owner

  We are happy that you are happy! Thanks for the review!

• M

  Mike Wyman
  5

  There is not enough stars avsailible for the Staff at this Bank!!!! they are all VERY helpful and always happy ! whenever you call you will always get someone that cares about the customer .. Never leaving !!!!!!!!!

• R

  Ryan Allan Johnson
  5

  Cesar and the entire MidFirst team here truly rock! Great personal service! It's nice to be with a bank that truly cares about your success.

• S

  Seth Gatewood
  1

  Horrible customer service here man, i honestly feel bad for the people that work here under that rude manager. Any other bank would be better than this one. Trust that.

• B

  Brian Derrick
  5

  Great bank! An excellent alternative to the big banks. Excellent service, employees, location.

• B

  Bill Vascassenno
  5

  Services free or low cost. Personnel always friendly.

  Response from the owner

  This is why our customers are the best! Thanks for the review.

• D

  Dick Hightower
  5

  Always friendly and helpful. Hours are great too