Michigan United Credit Union Pontiac Lake Rd, Waterford Twp

Michigan United Credit Union Reviews

• J

  Jo Hess
  1

  Omg... Where do I start how slow the drive threw is like a 15 min wait minimum it's insane! Or maybe it's how the people who work there look unkept and unprofessional. I thought the rudeness and unprofessionalism was bad enough at the Birmingham CU location. I'm going to have to switch all of my accounts to Genius CU, customer serv is awesome and they are open till 1 on Saturday. Love Frankenmuth CU but not these guys, to bad.

  Response from the owner

  Hi Jo, Thank you for providing this feedback to us. We've addressed your concerns with the credit union staff. We apologize for not meeting your expectations. For your information this branch location does have Saturday hours from 9am - 1pm. Thank you, BBCU Management

• A

  A. Mc
  1

  I used to love this place but over the last 5 years it has gone south. Cant do online transfers between banks anymore. The online features are all but useless now. Everything has to be done in person, I travel a lot for work and cant move money to pay off my credit cards anymore. When I call they tell me I have to be there in person and they cant help me. No can do when I'm working 2,000 miles away for 6 months........ I will be closing my account of 30 years...............

  Response from the owner

  I do apologize for the frustration. Unfortunately with the limited information I have, I am not sure exactly how to help improve your situation. My e-mail address is [email protected]. I would be happy to see if there is anything I can do. I would prefer if you e-mail me though so none of your personal information is out in the open.