Maspeth Federal Savings Main Office 69th St, Queens

Maspeth Federal Savings Main Office Reviews

• W

  Weronia Kwiecinski
  5

  Have been banking here since it was a small local bank back in the 1950' s. This is one bank that goes the extra mile for its customers. Convenient hours, drive-through banking, ample parking, and great employees. A few relatives have moved from the area and STILL bank at Maspeth Federal. Very community-minded with its sponsorship of the yearly parade, free concerts, etc. Just like family (maybe better---LOL)!

• J

  Jimmy C
  5

  Great FAMILY OWNED bank! This bank gives home town service which is hard to find these days! Courtesy Kindness and many amenities as well as competitive rates! I recommend everyone bank here!

• A

  Ana b
  1

  Very rude staff like extremely rude. They wouldn't let me withdraw from MY OWN account. My name is on the bank book and i had MY ID. DO NOT BANK HERE. horrible. not to mention the drive through literally takes 30 mins for a simple transaction.

  Response from the owner

  Hi Lori. We’re so sorry to hear that your most recent in-branch transaction fell short of our high-quality customer service standards. Due to Covid-19, our drive-up continues to be a preferred choice by our customers, creating longer than normal wait times. We continuously monitor our staffing and make adjustments where possible, while balancing state social distancing requirements. We apologize for any inconvenience and welcome the opportunity to make this right. Thank you for being a customer of MFS.

• D

  Denise M
  5

  This is an old time bank with old fashioned friendly service. I used to come here as a kid in the 1960s to get my interest posted in my passbook savings account. Lots of fond memories of the trolley car. My parents and sisters still do their banking here and have for decades. They survived the savings and loan crash and the financial crash so they are doing something right!

• A

  Ashley
  4

  Overall good, clean, and helpful. I had once instance where the teller put my money in someone elses account because our last name was the same and didnt check the first name or account number. I had to come back the next day but they fixed it fairly quickly.

• M

  Maryanne R
  5

  This bank is fantastic and the staff is wonderful. I have another bank a block away but will still go out of my way to go to Maspeth Federal Savings instead. The only complaints I have are that the website is antiquated and that there’s no way to swipe your card at the windows.

  Response from the owner

  Hi Maryanne, Thank you for your review and for being a loyal customer. We are glad your experience with us is fantastic. Have you had a chance to visit our new website? It was re-designed a few months ago and provides a much more modern and robust digital banking experience. We're also continuing to look for ways to make banking more convenient and look forward to all there is to come in 2019. Maspeth Federal Savings

• M

  Maria Vecchio
  5

  i am an employee of mfsb and it is the best bank to work at-everyone here at the main office is so nice to work with!!! a very pleasant atmosphere!!!!!

• B

  B Marie
  5

  Been a customer for 20 years. Nice, neighborhood bank

• D

  Dimitrios Arabatzis
  5

  Good service! And loan department very good rates!!