Mary Lee Jones - State Farm Insurance Agent W Main St, Watonga

Mary Lee Jones - State Farm Insurance Agent Reviews

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  NOSHOW98 “NoShow” Hewitt
  1

  Had hale damage to my roof. Call because there was a leak in my laundry room. The adjuster came out met with our contractor. Adjuster total my roof. With in a few hrs and by the next day. Another adjuster showed up. And claimed that there was no damage to my roof at all. The contractor disagreed and so did I. Even the pamphlet from state farm that shows what hale damage looks like. Match my roof perfectly. First adjuster total my roof. Second adjuster over ruled the first and robbed me from getting my roof replaced or repaired. I was with state farm for over 21 years not one time did I miss a payment and they always fixed my house and or cars. On my home owners a lone I payed over $170.00 a mouth. Let's do some simple math...Let's see 21years times 12 months a year = 252 mouths 252 times $170.00 dollars. So that's 252 × $170.00 WoW that's 42,840. I talked with Mary Lee about the matter and was told she couldn't do anything it was up to the adjusters. So I canceled my home owners insurance after over 21 years. The lady I spoke to ask me why? I simply said why should I pay for something I can't use. 42,840 dollars over 21 years. I don't think people realize how much money they put out over all those years. And then one day everything changes. 2 adjusters 2 different opinions $42840 spent. State farm needs to hire qualified adjusters who look out for there loyal customers. And not out for the company's bottom line.

  Response from the owner

  Thank you for your review. I have forwarded your comments to State Farm claims so they can review. You can also call our customer complaint number if 1-800-782-8332. I am always happy to meet with you and discuss your concerns in person or by phone. Mary Lee

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  Tim Noone
  5

  very nice ladies... real good insurance

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  Snake Young
  5

  I can't say enough about the excellent service that I always receive at this Agency. All of the Agents are polite, courteous and extremely helpful, whether I stop in or call. These ladies go out of their way to insure that all my insurance needs are met promptly and always with a smile. They always insure I am getting the best rates available and are quick to aleviate any problems and will answer all questions without hesitation. My hat is off to all at this outstanding Agency.

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  Ami K
  5

  Mary Lee and her team are exceptional not only professionally but also personally. It's not to often that people know you by name, but this office makes you feel at home and a part of their family. Thank you for making insurance enjoyable and easy to understand. You have always gone above and beyond for me!

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  Bob Beesley
  5

  Great group. Easy to work with. Very professional.

  Response from the owner

  Thank you for the review-I enjoyed meeting with you in person today. It’s customers like you that make my work very enjoyable.

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  Bobby Wofford Wofford
  4

  Always helps with all our I Durance needs. Very courteous and professional

  Response from the owner

  Thank you Bobby-that is our goal!

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  Greg Fanning
  5

  They are always very nice and helpful. I am not easy to put up with, but they somehow do it.

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  Bryan Weyrick
  5

  Very professional and easy to work with

  Response from the owner

  Thank you Bryan-we look forward to helping you in the future-appreciate your review

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  Rebecca Stine
  5

  Great staff. They are wonderful and work fast.

  Response from the owner

  Thank you Rebecca-it’s customers like you that make our agency great!