Magnolia Federal Credit Union Lakeland Dr, Flowood

Magnolia Federal Credit Union Reviews

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  ishmeal jones
  5

  Christina Perry is your best bet to get whatever you need done. Man what a wonderful person she help me step by step and answered questions before I could ask. Wonderful experience 10/10.

  Response from the owner

  Thank you, Ishmeal, for taking the time to rate Magnolia Federal Credit Union. We are so pleased that you are happy with the service you have received at our Flowood Branch location. We look forward to serving your financial needs for many years to come!

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  Maegan Johnson
  1

  Do NOT work with Wilma if you are getting a loan. Horrible to work with and didn’t know what she was doing. I even had to call and speak to another person in the loan department and they apologized and said they would correct her on a few things.

  Response from the owner

  Thank you, Maegan for taking the time to post your review of Magnolia Federal Credit Union. As you can imagine, we are heartbroken by your comment and would love the opportunity to work with you to resolve the situation. Please send us an email addressed to [email protected] telling us what happened (please include your contact information). A member of our management team will contact you as soon as possible. We sincerely appreciate your business and look forward to hearing from you soon.

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  Brenda Hayes
  1

  I’m a member of MFCU in Oxford,Ms. My company is in Brandon,Ms. I went into to a shared FCU to deposit checks into My business account under my name and master number. Also, to transfer money into my regular account. My request was denied by the male clerk behind the wall camera, who told me, he couldn’t transfer money because MY NAME WASN’T ON MY ACCOUNT.I could go down the street and cash my check😳😪

  Response from the owner

  Brenda, thank you so much for taking the time to rate Magnolia Federal Credit Union. We are sincerely sorry to see that we only received a 1-star rating and would very much like to know about your experience in order to address the issue with our staff. Please email us at [email protected] or [email protected] with what you experienced and what we can do to correct the issue. We appreciate your business and look forward to hearing from you.

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  David Grant
  5

  I have been banking with MFCU for a while now. I noticed you all have a new teller, I believe her name is T. Great customer service. I would recommend you use this location.

  Response from the owner

  David, thank you so much for taking the time to rate Magnolia Federal Credit Union. We are so pleased that you are happy with the services we offer and so glad to hear that our Flowood Branch is taking good care of you. We look forward to serving your financial needs for many years to come!

• R

  Roslyn Williams
  1

  Deposited checks into my account..they never went into my account.. had trouble dealing with them. You can’t even see a person face to face. Moving my little change to Bank Plus

  Response from the owner

  Roslyn, thank you so much for taking the time to rate and review Magnolia Federal Credit Union. We are sincerely saddened to hear about the unacceptable service you received. We honestly do appreciate your business and would very much like the opportunity to win it back. Please reach out to our VP Operations, at [email protected] for assistance with resolving your issue. Thank you again!

• T

  Taniyha Kelly
  5

  The staff members was very helpful and friendly and nice! The manager was outstanding I love the environment!

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  maronnica gaylor
  5

  I love this Credit Union and highly recommend them a a financial institution for anyone searching or needing a new banking home. The staff is very helpful and friendly.

  Response from the owner

  Maronnica, thank you so much for taking the time to post this review on Google. We are so glad that we were able to provide for you in your time of need. We appreciate your business and hope to continue serving your financial needs for many years to come. If we can ever be of further assistance, please don't hesitate to call on us!

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  Roderrick Oliver
  5

  They’re always extremely nice and friendly and willing to help my every need. It’s extremely clean and well organized

  Response from the owner

  Thank you Roderrick, for taking the time to rate Magnolia Federal Credit Union. We are so pleased that you are happy with the services we offer and so glad to hear that our Flowood Branch is taking good care of you. We look forward to serving your financial needs for many years to come!