Macatawa Bank E 8th St, Holland

Macatawa Bank Reviews

• Z

  Ziegler Family
  1

  If I could give 0 stars I would. I have been trying to withdrawal my 401k for 2 weeks now since I no longer work at my company. Our rep will not take my call, will not call me back nor will she return my email. This is not my first bad experience with her. They definitely do NOT have the individuals best interest in mind.

  Response from the owner

  We apologize for your negative experience. A member of our 401 (k) team will contact you today.

• D

  Dave lokers Lokers
  5

  Ive worked with your bank since my father passed away.. Everyone has been very helpful considerate an always bent over backwards to help me an my family with all matters concerning his estate.. Thank you again Ron Fles..John Simmonds the whole department i appreciate you all

  Response from the owner

  Thank you Dave for your kind words.

• A

  Andy Lemke
  5

  Beautiful bank all around. Never had any trouble with my account. Employees are almost too nice. Couldn't ask for more.

  Response from the owner

  Thank you very much for your kind words and for choosing Macatawa! For your banking needs!

• N

  Nick Weeber
  5

  Love my banking friends at the 8th street facility. Wondering when you will be offering another "shredding" date, time and location this Spring?

• A

  Angela Zavala
  1

  Not satisfied bad experience made to be felt like a second class citizen . I have reached out to you via the email supplied to me please reach out to me as I feel extremely violated about this situation and the stress I have been put through I have supplied my contact information ,Thank you

  Response from the owner

  Macatawa Bank strives to provide exceptional service and we are sorry to hear that your recent interaction didn’t meet those standards. We would like to hear a little more about your experience. Will you email us at [email protected] and tell us a little more?

• S

  Steven
  5

  The Best Customer service I have ever had. Everyone at the bank is awesome..

  Response from the owner

  Thank you Steve! We appreciate you trusting us with your banking. And we appreciate you taking the time to share your opinion of our bank.

• E

  Eugene Sanders
  1

  Horrible customer service I despise ...dealing with these folks they need to hire overall better service they cannot even accomplish the easiest of tasks .

  Response from the owner

  Macatawa Bank strives to provide exceptional service and we are sorry to hear that your recent interaction didn’t meet those standards. We would like to hear a little more about your experience. Will you email us at [email protected] and tell us a little more?

• M

  MOHSEN Gh
  1

  I'm not satisfied i can not by something with my account

  Response from the owner

  We would love to help you. Please contact our Customer Experience Team at (877) 820-2265. Thank you.