Logix - Chatsworth Branch Mason Ave, Chatsworth

Logix - Chatsworth Branch Reviews

• B

  Bartel Diks
  5

  I have been a member for 30 years. Always top notch rates, customer service, and pleasant office environment. I recently opened an auto loan (one of many over the years, home refi also). Amado O. was my loan officer. I was very very pleased with his service, he is a rock star! Very professional, knowledgeable, and energetic---treats you like you are his first customer. Helped me navigate through some rough spots with my original car loan that I had with the dealer. He took care of it and I now have a very competitive car loan with Logix. Thank you Logix and Amado!

  Response from the owner

  Hi Bartel, Thirty years of membership is amazing! It’s always rewarding when we hear that our members continue to have pleasant experiences with us. We’re thrilled for the opportunity to assist you once again with another auto loan. Though you mentioned that there were some rough spots along the way, we are glad that Amado was able to help you navigate through the process with great care. We’ll pass along your compliments to him. Thank you for trusting us with your financial needs! Maria Espinosa Online Community Management Specialist

• O

  OneMon Joe
  5

  I can't truly express my gratitude and appreciation to this location and Logix Banking in general....Customer service is ALWAYS above and beyond, and this branch just has really genuine people working here. Everyone is knowledgeable and always seem to know how to solve any problem with ease. When the "pandemic" started initially money was tight and there were a few times where I was down and out and Logix was there to pick me up, dust me off and told me to keep on truckin....Yee haaa! Anyways...this is the kind of customer service you don't teach, it's the human factor that Logix has always understood and honored. I've never been happier with a bank than with this branch. Now if you guys would bring back the coffee machine that would bring you up to Legendary Mode. All jokes aside thank you everyone for all that you do. It does not go unappreciated.

  Response from the owner

  Hi OneMon Joe, We’re blown away with your kind words! It is exciting to hear that you love banking with us, and that our Chatsworth team has always gone above and beyond to solve any problems with ease. We are here to help you in any way we can, and we are happy that our service remains excellent even during the pandemic. Thank you for sharing your desire to bring back our fresh coffee, we also look forward to advancing to legendary mode soon. Have a fantastic day! Maria Espinosa Online Community Management Specialist

• R

  Rubina Sarian
  5

  Have been working with this amazing and superior in every-way credit union for decades! They always exceed our expectations with their rates and service. Have ALL of our loans with them, mortgage, car, credit card, home equity line of credit. Our kids have their accounts with them too. THEY ARE SIMPLY THE BEST THERE IS, PERIOD.

• M

  Melissa Amaya
  5

  Love this bank !!!! Diego Your Amazing !!! I’m 25 with no credit ! I walked in thinking I was going to get rejected , He was sooo professional by walking me thru the process ! And I even came out with my own credit card !!! They go above and beyond to help you with anything you need !

  Response from the owner

  Hi Melissa, love this review! How exciting to hear how happy you are with our employees and services. Thank you for taking the time to leave us feedback. We'll be sure to pass along the kudos for Diego to his manager. We appreciate your membership! Lindsay Styler Content Marketing Specialist

• B

  Barbara Grace
  5

  BEST banking experience ever. 100% satisfied. Prompt and courteous staff remembers your name and goes to whatever lengths to resolve issues and counsel on changing financial needs.

• L

  Laura Juarez
  4

  It was an orderly wait, but best to call ahead to make an appointment, particularly if you want to do a transaction with anyone at the branch.

• M

  Mikaila Bell
  5

  I've banked here since I moved to LA, a few years back. I receive great customer service at this location, and from the credit union in general.

  Response from the owner

  Hi Mikaila, thank you for leaving such a great review! We appreciate your membership and are happy you joined Logix upon moving to L.A!

• V

  Viyakan Tiffany Diaz
  5

  Great service. They provide personal attention and quick when you enter the branch. Not to mention great rates!

  Response from the owner

  Hi Viyakan, thank you for taking advantage of our great rates! We’re happy you’re thrilled with our service. Thank you for your membership!

• R

  Reiko Bradley
  5

  So nice to walk into a bank that is very welcoming from the earthy decor to the positive words on the walls and the wonderful staff.

• M

  Mathew Soomakh
  5

  Damariz working at this branch is above and beyond. She is friendly and professional.