loanDepot White Plains Rd, Tarrytown

loanDepot Reviews

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  Tim Raney
  5

  I have worked with Maria Gross on two home loans now. Maria exceeds every expectation. I have never worked with someone that I trust more. She is always quick to respond and does a great job explaining everything. I would highly recommend Maria to anyone looking to purchase a home. She is the absolute best!

  Response from the owner

  Hi Tim Raney! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.

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  Mirlinda
  5

  Toy Eng is truly an extraordinary individual. She is so patient, thorough, understanding, helpful 24/7, and I can go on and on. We love her!!! She has been so amazing through this house process. She is one of the kind hearted individuals I’ve ever worked with. She listens, cares and helps beyond her limits. I promise you will not regret working with her as, she will help you every step of the way. She will forever hold a special place in our home and our hearts.

  Response from the owner

  Hi Mirlinda! Thank you for the kind words. We’re so happy to hear that you had a great experience with Toy and loanDepot. If you need anything in the future, please let us know. We appreciate your business!

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  JAHNIN SMITH
  5

  This was my second loan with LoanDepot and I could not be any happier with how simple the process is from start to finish. My schedule is not flexible, so I don't have a lot of time to spend going to the office, checking in, or returning documents. The online platform really helped minimize emails. My loan officer John Gerardi was clear, informed, and simplified everything for me just the same way he did with my first mortgage loan, and now my refinance. I LOVE LOVE LOVE the online website used, it was user-friendly, I particularly loved the simple layout (nothing is more frustrating to me than a complicated overcrowded online platform). I was able to check the progress of my submitted documents, as well as a review at my own convenience via phone or when at home, as well as receive requests/notifications from my entire team. COVID19 could have caused this process to be complicated but fortunately, I had the pleasure of securing a mortgage loan at my convenience with no complications. I will definitely return for my future loan needs as well as refer friends.

  Response from the owner

  Hi Jahnin Smith! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.

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  Falmonteb29
  5

  My Loan Consultant Maria Gross is Amazing!! Very professional, she genuinely cares for her customers and she’s always on top of everything!! I’m extremely happy with the service Maria gave us and I recommend everyone to call Maria if they are interested in buying a home!! Thank you Maria for making my dream come true.

  Response from the owner

  Hi Falmonteb29! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.

• M

  M Sayles
  5

  Toy Eng is an absolute pleasure to work with!! From day one she has always been very helpful and eager to answer all of our questions, and concerns. No matter the day or time, Toy is always available when we need her. I would recommend LoanDepot and Toy Eng to everyone I know that is looking to purchase or refinance!

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  Daniel Bonnet
  5

  Javier was on top of everything from the beginning. He is knowledgeable and attentive to detail. He goes above and beyond for his clients and superb customer service . His connection he build with our realtor was one of a kind.

  Response from the owner

  Hi Daniel Bonnet! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.

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  Michael Salvato
  1

  This place is a joke and rip off. They completely mismanaged our mortgage and it has been a horrible expirence. Between their lack of communication about closing and the new stunt pulled a week before closing. Avoid like the plague and go anywhere else. They are a small step about a scam house and will never use again or recommend to anyone. Not even people I don’t like

  Response from the owner

  Michael Salvato -- Thank you for this feedback. We would appreciate hearing more about your experience. Please call our Customer Care Team at 888-337-6888 (x6789) or email [email protected] so that we can learn more. Thank you!

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  Genesis Macedo
  5

  Had my mortgage done with this company and had a great experience. Will definitely use again.

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  Carl de Prado
  5

  Christian Babcock and his Team do an amazing job delivering great results quickly and correctly.

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  J Carrión
  5

  The entire team has been exemplary in their performance.