loanDepot Concourse Blvd, Glen Allen

loanDepot Reviews

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  Tomaya Johnson
  1

  I usually don't write reviews about my experience. Honestly I would like for future clients to be aware. Currently in the process of purchasing a home .Application pre-approval was fine until contract was accepted and off to underwriting it goes this is where it went downhill "currently " I have literally been in underwriting for 30 days . All documents requested have been sent on time and just awaiting approval I would think maybe two in the market that we're in . No "currently " in underwriting. No communication, No phone call of status, no confirmation of closing date and it's really sad and unprofessional. My realtor has been Awesome as far as her communication but it's only so much she can do even extending emails to managers with no response. Loandepot has been by far the worst company I ever did business with . Like I said in the beginning I never write reviews because I just learn where not to spend my money. I will be writing a letter to corp next this is so unfortunate that people trust a company with doing the best for the client and they fail.

  Response from the owner

  Hi Tomaya Johnson – We apologize that your experience was not satisfactory and would like to learn more. Please call our Customer Care team at 888-337-6888 (x6789) or [email protected].

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  MK GS
  5

  Very Impressed with Mr. Lee Always take care of customer and resolving any pending questions on time. Click to Copy

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  Jeffrey Ellison
  5

  Had a fantastic experience from the beginning to end ! All of our questions were answered to the point we had no concerns left. We didn't feel pressured or rushed at all.

  Response from the owner

  Hi Jeffrey Ellison! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.

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  Tessa Timberlake
  1

  The worst mortgage lender in the business!!! Don't, I repeat DON'T use them!!

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  Tony Quitiquit
  5

  Thanks Mr. Carioti for helping on my lending issues.

  Response from the owner

  Hi Tony Quitiquit! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.