Linn Area Credit Union 7th Ave, Marion

Linn Area Credit Union Reviews

• E

  Elli Nassif
  1

  First they got my sons stimulates check and put it in someone eles account n my son had to call IRS n ask what happened they said thet sent it to bank he needed to go ask bank they have it. After weeks of waiting n having no job/ no money he goes to bank n they found THEIR mistake put the money in another account. Did not apologize. Would not trust this bank with nothing

  Response from the owner

  Elli, thank you for taking the time to leave a review and for your candid comments. We take member satisfaction very seriously and would like to better understand the situation you had with our team. You are welcome to contact us to discuss your situation. Please call 319-892-7393. Thank you.

• I

  Ingrid Martinson
  5

  Kristy was super nice and efficient through the drive up windows. She deserves a raise. I’ve always had really great experiences with this Linn Area as well.

  Response from the owner

  Ingrid, thank you for the kind comments about Kristy and for the 5 star review!

• T

  Timothy Godsil
  1

  They claim everyone is family, it's part of their slogan, but I guess I must be the black sheep. My credit score is low, I will admit that. So I cannot get a credit card or loan, that is fine and understandable. However what is not fine is the fact of having your card declined in the middle of purchasing groceries much to one's own embarrassment. What is not fine is multiple explanations of why it got declined, but the answer explained by management is my debit card has a limit of $100. Yes, this is not a typo. When I questioned this, I was told it was due to my credit score. That is right, I am being limited to spending my own money. I cannot use the mobile check deposit feature because of this either, however I can drive (which costs money) to a branch and do it there. This has to be the most ridiculous restrictions I have ever heard of. The original answer to why my card was declined is because of a 7 day hold on a 164 dollar check. I was told "we might not be able to collect on this check". The check came from a business! I opened an account here because I wanted something local. However my old bank had a debit card purchase limit of $3,000 and never put a hold on a check longer than 1 business day. These people will not treat you fairly if you have a low credit score. In fact I was told they did me a favor, because normally they would not of opened an account for me! Do yourselves a favor and bank elsewhere.

  Response from the owner

  Timothy, thank you for taking the time to leave a review and for your candid comments. We take member satisfaction very seriously and would like to better understand the situation you had with our team. You are welcome to contact us to discuss your situation. Please call 319-892-7393. Thank you.

• J

  Jill Woodring
  5

  Kye Murphy + LACU saved us so much!. We brought our car loan over from another credit union, they saved us 3%!Our credit card was the same story! When we bought our property we originally were going to use a LACU competitor, but kept getting the run around (about 6 months this went on) . We checked into LACU, and within a week we were approved and they found us someone to appraise our property for $1000 LESS than the other credit union! Not to mention required $13,000 LESS for a down payment! Our property is commercial so the buying process is a little more difficult. Kye made it so smooth for us. They didn’t make a big deal over little hiccups in our past like the other Credit Union. They realize we are human and could see we’ve more than proved ourselves, unlike the other place I felt held it over our heads. I would 100% recommend LACU and if your looking to invest in some commercial property, don’t think twice about giving Kye a call. He is the best! Jill + Mike Woodring Salon Bellezza Rejuve SMP

  Response from the owner

  Wow! Jill and Mike, thank you for the great review and kind comments! We appreciate it and we have shared your comments with Kye!

• C

  Coldplaying Family
  1

  Opened an account. Called me back to say a credit thing came up an they have to close the account. After I left. Had to come back, wasted 2 hours of my day for nothing. Yet I was able recently to buy a house but yea my credit was so bad.

  Response from the owner

  Thank you for taking the time to leave a review and for your candid comments. We are sorry that we had not caught the issue sooner to avoid wasting your time.

• C

  Curt Gandy
  5

  Super friendly and efficient staff. They helped my daughter with a car loan and it was a simple process. Great credit union!

  Response from the owner

  Thank you for the great review!

• J

  Joey Steffeck
  1

  Its impossible to actually talk to someone on the phone with their stupid automated teller. It must be horrible to actually deal with the people that make you a fortune.

  Response from the owner

  Joey, thank you for taking the time to leave a review and for your candid comments. We have been working to improve member service and added team members to handle higher call volume. We take member satisfaction very seriously and would like to better understand the situation you had with our team. You are welcome to contact us to discuss your situation. Please call 319-892-7393. Thank you.

• R

  Robert Sperry
  1

  I have never seen an organization that can screw up everything relating to computer access as Linn Area can.

  Response from the owner

  Robert, we take member satisfaction very seriously and would like to better understand the situation you had with our internet/computer access so we can improve our service to you. You are welcome to contact us to discuss your situation. Please call 319-892-7393. Thank you.

• J

  John Kulper
  5

  Wide variety of services and great people.

  Response from the owner

  John, thank you for the 5 star review and kind comments!