Lee Credit Now Downeast Hwy, Ellsworth

Lee Credit Now Reviews

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  Hannah Sullivan
  1

  I bought a 2017 Chevy equinox from them and soon after I bought it I needed to replace the tires replace the battery fix a sensor on the motor and then within six months of buying it it blew a seal and drain completely from the motor. I had to take it get it fixed had it back a week and it did the exact same thing. The person who fixed my car did a lot of research and this is a common problem with a Chevy equinox they have an issue with the motor that causes build up and pressure in the motor and then blows out the seal. In the meantime my check oil light never comes on since I have put $6000 into the car I now have to put 3 quarts of oil in every few weeks because it burns through oil. I would not recommend buying a car from them unless you have somebody who knows what they’re doing check it out from head to toe.

  Response from the owner

  Hannah, Thank you for taking the time to provide us with your feedback. We sympathize with your recent car troubles and are very glad you were able to speak with our manager to help find you possible resolutions. As he advised Chevy is the best avenue at this time as your vehicle is well outside of its warranty. We do encourage you to contact us if you need further assistance and are glad we have been able to help.

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  Erik Ford
  5

  Robin Cummings is the best!! Doesn’t stop until you have a vehicle!

  Response from the owner

  Thanks Erik!

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  Heidi Fairbanks
  4

  We had an extremely positive, and easy time working with James (Jimmy) Lyons. Jimmy was personable, not pushy, and was able to answer all of our questions. We had great interactions with Robin, and Cassie. However, we had a horrible time with Alex. While waiting for Jimmy to finish up with a scheduled appointment, Alex approached my husband and asked him if he could help him. My husband stated clearly that we were being helped by Jimmy and we were waiting for the manager that was working that day ( I forget his name...also not super pleasant), to find out some info for us. Alex pressed again that he could help. My husband, again, stated that no, we had already been helped and explained the situation. This back and forth went on for 3 or 4 exchanges. At which point Alex got frustrated and said for us to go back with him to his cubby-desk area. Once in there he asked us all the questions we had already been through. At this point Jimmy overheard what was going on and said he was working with us. Alex continued on, ignoring Jimmy. Jimmy, again, stated we were with him, and we were waiting for the manager to get some info we all needed. In a huff Alex got up and went into the managers office. Alex stomped out and pointed to a different waiting area and said, "I guess you guys can wait in there." This was not our only less than awesome experience with Alex. While we were waiting for things to go through, we decided to head over to some nearby stores and get some other shopping done. The plan was to call Jimmy in an hour or so. My husband made the call. Alex answered. My husband asked to leave a message for Jimmy. Alex insisted he could help. My husband was very firm and said, "No. I need to talk to Jimmy. Please can I leave him a message?" Alex wanted to know a detailed message, and almost refused to take just a name for Jimmy to call back. Jimmy is a rockstar and I would highly recommend he be your man to hook you up with a great used vehicle. Be weary of Alex, as he seems to be a vulture, looking to steal customers from his co-workers. We also overheard him talking to a few of his own potential customers. He seems to really be into getting gossip on people, especially those down on their luck.

  Response from the owner

  Heidi, thank you very much for taking the time to share your experience. We are super happy you were able to be helped in a professional manner by Jimmy. We will definitely look into the other aspects of your interaction and appreciate you bringing them to our attention.

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  Theresa Cousins
  5

  Robin was great. I had been waiting for one of the other salespeople to call me back for several weeks and needed to get a car. Luckily, Robin answered the phone when I called and the other fella was out on vacation. She worked with me so that I could afford the payment.

  Response from the owner

  That is excellent to hear, Theresa! Thank you very much for sharing.

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  Natalie Stilwell
  5

  Robin was absolutely amazing. She went above and beyond more than anyone I've worked with before. I never would have gotten my new car if it weren't for Robin and the Lee Credit Now family!!

  Response from the owner

  Thanks, Natalie! We were happy to help and so glad it all worked out.

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  arthur smith
  5

  My wife Marie and I want to express our happiness that Jim Lyons at Lee credit Now he worked so hard to get us a car that was right for us and he done an awesome job , we certainly want every one to know that Jim Is an awesome person he will get you into a car of your choice if there is anyway possible and he sure will do it . We were so amazed at his outcome for us and we agree that this is the place to get your next car or van or whatever you should want he will get it for you

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  Kevin Manheim
  5

  I have bought 3 vehicles and a camper from Lee over the last decade and a half... This time around, I finally bought my Jeep 2008 Liberty and Robin Cummings was my Rep...she did her best and she came through, albeit how difficult my credit history was. . Thank you Robin... Once again, Lee will be my go-to for all my vehicle shopping...

  Response from the owner

  Who-hoo! We are super excited for you! Thanks for taking the time to provide us with your feedback.

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  Michael Demmons
  5

  We were very happy with the experience we had at Lee Credit Now in Bangor. Jeff and Skyler were very helpful and made the process quick and painless. If your looking for a vehicle stop at Lee Credit Now on Hammond St. in Bangor!

  Response from the owner

  Hello Michael, thanks for the positive feedback! We're always happy to hear good things from our customers.

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  Stephen Stott
  1

  Bought a 2010 Nissan Sentra from Lee's and it was the worst mistake I have made as far as a vehicle goes. I've had to put new brakes, routers and new tires all in under a year. Then it needed an 02 sensor and a new boot running from the air intake to the throttle body and also a new exhaust just got done. Oh ya and a new battery too. I'd say a couple thousand dollars worth of repairs on a vehicle that I still have 2 years worth of payments on. Does this sound like a car you would want to buy? All for the low price of $23000.

  Response from the owner

  Stephen, Thank you for your review, we truly appreciate it when our customers provide feedback on their experiences with us as it helps us know where we are doing well, and where we might be able to improve. While you have had issues with your vehicle over the time you have owned it, as you will recall we did discuss these issues with you in an attempt to help find something that would have been covered under warranty. Unfortunately, the issues you experienced were issues that happen to vehicles as they age and, sadly, were not covered under the warranty. We apologize that we were not able to help you get these issues paid for outright. We understand vehicles can become costly and frustrating at times and have recently sent you a small financial compensation to assist with your repair costs. We hope this helps and wish you well.

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  Brenda Mitchell
  5

  **Robin is a 5 Star Plus saleswoman** The whole experience from start to finish was enjoyable and very professional. This is our second vehicle from Robin and she is The Best!!!

  Response from the owner

  Thank you very much, Brenda! We are so glad to hear that!