LBS Financial Credit Union 183rd St, Cerritos

LBS Financial Credit Union Reviews

• M

  Mohamed Abouzeid
  1

  We deposit a check and we start to use the money and after two weeks the bank is saying it’s not valid , and they started to withdraw the money , that tells me that this bank is not professional and working on a very old system

  Response from the owner

  Hi Mohamed, we are sorry to hear about your experience at our Cerritos branch. Our employees are trained to monitor Members’ accounts for suspicious activity and verify the validity of checks using several systems. Federal law requires financial institutions to make deposited funds available to Members, usually within 1 to 5 business days. While you can withdraw cash from your account soon after depositing a check, that doesn’t mean it will be paid by the maker’s bank. Counterfeit checks and money orders can take weeks to be discovered and returned to your financial institution unpaid. We appreciate the feedback and have shared your review with our leadership team.

• L

  Lisa Williams
  5

  In 5 years, I’ve always had a great banking experience with LBS Financial!

  Response from the owner

  Hi Lisa, we appreciate the 5-star rating! We always strive to give excellent Member service and we’re so glad that you’re happy with our services.

• L

  Loreta G.A.
  5

  Always very friendly excellent customer service and better rates across the board for every thing! The interest earned here on our small savings is so much more than regular banks. I'm not an expert at math, but here I earn way more than the penny I earn at the big popular bank. I keep the big bank for the locations that they have everywhere. The one thing not offered here at the CU is a business account.

  Response from the owner

  Loreta, thank you for the wonderful 5- star review! We appreciate your Membership and feedback.

• A

  Adrian Rollins
  5

  Very Nice and pleasant banking experience! We accomplished everything we set out to do. The Staff was Courteous and Knowledgeable. My wife and I were 100%happy with the outcome!

  Response from the owner

  Thanks so much for the 5-star review. We appreciate your Membership!

• J

  John Gallant
  5

  Our family has been using LBS for over 40 years. As long as the service is as good as they give to our entire family why go somewhere else. Our sons have grown up and have their own accounts for many years. All of us have used other services besides deposits and withdrawals and no complaints. Thanks LBS.

  Response from the owner

  John, thank you for being a Member for over 40 years! We appreciate your Membership and feedback.

• L

  Lolita Olson
  5

  I'm a member with LBS, i was delighted to have met Miss Beth to suffice me with all my concerns. She is well grounded with her assign job and hope people will be encourage to perform like she does. Handling clients above and beyond. I highly appreciate it!

  Response from the owner

  Your 5-star rating and review is much appreciated, Lolita. Thank you!

• s

  squishi rox
  5

  I'm a member of LA Financial Credit Union and more often than not, the ATM is out of service. On top of that, they only have one ATM and when you go way out of your way to make a deposit, it is so infuriating to find out it is not working! But this bank always comes to the rescue. I have never had an issue with them. And they have 2 ATMs. Love this place!!! 🖤

  Response from the owner

  Your 5 star rating and review is much appreciated, Squishi. Thank you!

• T

  Tina Carlyle
  5

  LBS Financial has great associate, very friendly , The manger Jennifer is always so helpful , and she does it with a smile. I always recommend my friends and family to LBS Financial credit union

  Response from the owner

  Thank you so much for taking the time to leave us a 5 star rating and review, Tina!

• a

  armando gonzalez
  5

  Awesome service. Starting with the security officer, he greeted my family and opened the door for us. The teller was just as nice, I was received witha smile and taken care off my transaction quickly there were 4 windows open. The Best bank experience.

• Z

  Zeyda Newman
  1

  Went in to order a new ATM due to fraud on my card however I was told it was already ordered through the call center. Turns out the call center cancelled the order because I went into the bank to request a new one. Too much confusion and my ATM was never ordered. Two and half weeks wasted. Called the call center and they refused to expedite my ATM. Now I have to wait another 2 weeks. So irritating!!

  Response from the owner

  Zeyda, Thank you for taking the time to share your experience with your card order. We are so sorry for your experience and want to resolve this as quickly as possible to ensure you have access to your funds. A representative from our call center team just reached out and left you a voice mail message. We have some solutions we would like to share with you. We look forward to speaking with you soon.