KeyBank Library Rd, Bethel Park

KeyBank Reviews

• D

  Dan Cork
  1

  Attempted to get a car loan and the lender was clueless. Said it would not be a problem getting it financed knowing the year of the car up front. Did hard inquiries on my credit to be turned down for the loan because the car was older than they are allowed to finance. Should have been told that up front before they ran my credit and when I told them the year of the car. Incompetent lending practices.

  Response from the owner

  Hi Dan- Thank you for sharing your experience. We would like to look into this further with you. Please send us your full name, zip code, and phone number to [email protected], and please reference Case #71906 in your subject line. Thanks ^KC

• D

  Dennis Moskal
  5

  In these modern times, it is hard to find bank employees that have an honest care and concern for their customers. At Key Bank, we found the impossible. The bank is managed by John Giovanni, who is a very affable, caring and professional. He has become a friend of our family over time. I would recommend the branch to family and friends.

• S

  Sam W.
  5

  Nice people, good service, willing to help if theres any issue, and overall welcoming feeling, unlike a lot of other banks.

  Response from the owner

  Hi Sam, thanks so much for sharing your feedback with us. I'll be sure to pass this along to our Branch partners. Have a great week!! ^LH

• N

  Nick Nerkowski
  1

  Keybank sucks for some reason they won't release your funds when they are due for example i was supposed to get paid on the 20th of July didn't get paid till Monday i called the hotline they told me it's deposited in to my account but couldn't withdraw till Monday. I've talked to other people that i work with who pnc bank or fnb they got paid the day of the 20th.

  Response from the owner

  Hi Nick, I understand your frustration with your deposit. Please know that we make the funds available to you on the date that is given to us by whoever was giving the funds. If you have any questions, please send an email to [email protected]. Please include case #29600 ^LH

• T

  Tina H
  5

  Always friendly service...they go above and beyond for you everytime. I wouldn't go anywhere else.

  Response from the owner

  Good morning Tina, Thanks so much for the 5* rating and review, we really appreciate it. Let us know if you ever have any questions/concerns, we're here to help. ^LH

• T

  Thomas Haley
  4

  I want To application for a Credit Card

  Response from the owner

  Hi Thomas! We would love to help you with a credit card application. Please visit us https://www.key.com/personal/credit-cards/compare-credit-cards.jsp to apply or you can stop into a local branch as well. Have a great day! ^JF