KeyBank Medina Rd, Akron

KeyBank Reviews

• G

  Greg Cordray
  5

  These folks always to a great job for me and my $. The staff has worked together for years and you can see how well that has benefitted the customers. Key Bank has done very well with their services, and online capabilities. I have been with them for years and appreciate the relationships that have been established with Key's long term employees. It gives me peace of mind to have Key Bank working with our money. We recently closed a loan with them for our house and I was surprised to find that their rate beat Quicken and Third Federal. Having this long term relationship has been great. Thanks guys! Keep up the good work!!

• E

  Evan Kerr
  5

  Not only are they the Key to my Bank, but the Key to my Heart. Love you guys!!

  Response from the owner

  Hi Evan, thanks so much for the 5* rating and review, we really appreciate it. I'll be sure I pass this along to our branch partners. Have a great day!! ^LH

• r

  rossauce12
  3

  Located in Montrose. I do admit I like Huntington the best because they have better hours and are open 7 days a week. Which does matter when you need to go to a bank after work and go inside. Key bank is only open til 4 most days and 1 on sat and closed Sunday and open til 6 on Friday.. Hunnington is opened every day until about 8 pm . I don't get why you would have a business that closes an hour before most of its clients get off of work? I would really like to know. But you can get a lot of what you need done on the atm including deposit and withdraw and deposit checks as well.

  Response from the owner

  Hello-Thank you kindly for sharing your feedback we appreciate it. I'll be happy to share this with our client experience team. Please don't hesitate to let us know if you have any questions. Thank you ^CS

• J

  Johnathan Easton
  1

  Locks their doors before posted closing time, not very customer friendly. ATM seems to be out of order or being serviced almost every time I need to use it.

  Response from the owner

  Hello Johnathan, thank you for your feedback. I will be sure to forward this over to the proper area for review. Hope you have a great weekend. ^PR

• L

  LP 1960
  5

  I just moved into the area so had to change branches. Everyone that I’ve dealt with at this branch has been very friendly and helpful with all the minor changes I’ve had to inact because of moving.

  Response from the owner

  Thank you for this great compliment! We appreciate you letting us know about your experience. Please do not hesitate to reach out if we can be of assistance. Happy to help! Thank you again and have a great weekend!^CH