KeyBank Grand Ave, New Haven

KeyBank Reviews

• F

  Fox Salazar
  1

  Horrible branch. Last time I went they wouldn't give me a roll of quarters for a 10. Also Bob is the most unprofessional person in that bank. Constantly complains about a headache and he doesn't get paid enough. Continuously lies and yells and is a person who is unable to work with. You can check the cameras. He needs to be replaced soon before he causes a lawsuit. Strongly recommend a different bank branch.

• M

  Mallory Ridley
  2

  I'm giving this location a 2 star rating for 1 reason; NO DRIVE UP ATM!!!! This bank is located in a sketchy neighborhood & shares a lot with a dark, enclosed, unattended parking structure! Conveniently located near my work it's easy for me to hit the ATM to make my deposits on my way home. During normal business hours I can attend to my business by either going in the bank or to the drive up teller. But after business hours or on weekends I now avoid this location. You have to pull into the tiny cornered off parking lot and walk to the outdoor ATM. Being a woman alone I've been approached on several occasions for spare change, money for cigarettes etc...WHILE STANDING AT THE ATM DEPOSITING MY CASH! At least if I'm in my car I can roll up the windows and lock my doors. They really ought to do something about this.

• R

  R Wright
  2

  Sat patiently while the Hispanic women took care of all the Hispanics first setting their account I was the second customer in the waiting area to set up an account but was last to set a account .. smdh

• Y

  Yeye Olivo
  1

  Worst bank ever ! ATM never works , no enough employees, and now the drive tru it’s closed . Worst service in the area and then they charge you 34 dollars of overdraft !!!

• s

  shantour jackson
  1

  Worst branch ever rude don't help you and the guy manager is very rude don't go to this branch ghetto forreal

• S

  STEVE P
  1

  Rude people. Never enough employees. Slow.