KeyBank Elmwood Ave, Buffalo

KeyBank Reviews

• R

  Ralph Dailey
  1

  One of the most incredibly frustrating experiences I've had in a long time trying to reach someone. These bozos put a sticker on my house to call them on a number that is no longer. I then called the number on the recording to find a call center overseas somewhere, probably the Philippines from the sounds of it. Those people kept asking me for an account, my name and my phone to which I kept telling them that I don't have any business with Key bank. I asked for a real estate department but they kept giving me different 866 numbers that just kept coming back to someone struggling with English. Finally I got a hold of someone domestic who spoke english and was the preservation company they sent out. They were surprised that Key had not updated their records when I bought the property. Just another GIANT bank trying to fool us into believing they are local and care. PppALease

• J

  Jean Genet
  1

  this bank is the absolute worst. extremely effeminate men all wearing bow ties doing barely any work. they are open 9-4 during the week, which is racist and classist.... they don't care if you work multiple jobs, they only want to be open for wealthy people who are taken care of in the booths. atm????....... no that doesn't take all checks mobile deposit..... nope, that doesn't work also their atm is constantly dysfunctioning and eating my cards!!!!! the only reason i have no changed is because i scammed their corporate headquarters into giving me an extra 300 checks!!!!!

• S

  Syda Ahmed
  1

  The fat young guy on the desk really disrespectful because I withdraw money from the bank and he throw the money through the window. When I asked him why would you do that he was like this is how I do.

  Response from the owner

  Syda, I’m sorry you had this experience. If you have additional comments, please email us at [email protected] including your full account name with a contact phone number and zip code. Thank you. ^JL

• K

  Kelly Hall
  1

  Worse bank in the area. Regardless of what time you go at there is always a line when there are multiple tellers not doing a thing.

  Response from the owner

  Thank you for your feedback Kelly, I will forward this information to the appropriate area.    If you have any additional information you can email us at   [email protected] KeyBank Customer Care