KeyBank W Oak St, Zionsville

KeyBank Reviews

• B

  Beatle Love
  1

  Looks like this bank doesn't want customers. They keep taking away personal service. I guess soon they'll have the customers seating at the desks doing all the tellers work. I wonder why anyone would want to use a bank if you have to do all the work for them? There use to be a nice table to use in front, now that is gone too. So are most of the tellers and customer service people. They could of least left a standing table for customers to use. Not all of us want to use on-line everything! Some of the our work needs to be done at the bank.

  Response from the owner

  Hi Beatle: Thanks for taking the time to provide your feedback, we do appreciate it and I will forward this to our Branch Experience Team for their review. Let us know if you ever have any questions/concerns, we're here to help. ^LH

• A

  Anonymous F
  5

  Our company does banking with this location. It’s a little out of the way for the drive but we have never had anything negative to say. Always friendly and quick to handle the deposits. It’s getting very quiet in this location though as they took away the tellers at the main desk.

  Response from the owner

  Thanks for the 5 star review! We're glad to see that you enjoy doing your banking at this location. ^ JJ

• P

  Patrick Butterly
  1

  Had a problem with an atm check deposit. Went into the Zionsville branch and The female teller could care a less. Called another branch and they looked it up and started the process to get it fixed. With KEY BANK closing locations I would think the service would be top notch. Disappointed for sure.

  Response from the owner

  That certainl is not the type of experience we want you to have, Patrick and we apologize for that lack of service. We're glad to hear you got the help you needed, though. If there is ever anything we can help with just let us know. ^ JJ

• E

  Eric Gellenbeck
  5

  Brad was great in helping me with several loans. I live on the other side of town but still bank with them because their the best.

• A

  Andrew Stucky
  5

  The staff at this location are very friendly and always welcoming. No matter what I need they always find a way to help.