KeyBank Main St, Presque Isle

KeyBank Reviews

• m

  my9193 .thembones
  1

  Ignorant a- holes. I’m working here from out of state providing a service to your community and I need quarters for the laundry at the hotel, and you refuse to change a $20 bill because I don’t have an account with you. I’m not asking you to cash an out of town check. You can’t exchange one form of cash for another? Incredible. I would give you negative stars if I could. Oh! I just discovered your headquarters is in Cleveland. That explains a lot

  Response from the owner

  Good morning - We're sorry to hear about your experience at our branch. For security reasons, we do not exchange any currency for non clients. We are more than happy to exchange currency at any of our branches with our clients. Thank you. ^SH

• j

  jeffrey deforest
  5

  Leslie was great she took care of both my wife And I in a timely and professional manner.We are very happy with the bank so far .Got our ATM cards and Checks within a week as promised..There online banking was a breeze and like the format.We deposited our first checks and they did put a hold on them for a few days but Leslie did call to explain which was very helpful.She said this happens with new accounts and they do this for the first thirty days which makes sense.Overall good experience to this point and would highly recommend this bank as they seem to have the service with all the bells and whistles, plan on doing some business banking and other things in the future. Thanks and Peace Jeff D and Delia L..

  Response from the owner

  Thank you, for your employee/branch experience feedback Jeffery. Have a great day! ^JL

• A

  Atvdinner
  4

  The only thing I don't like is the wait in line most of the time.