Jefferson Financial Federal Credit Union Reviews
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S Martin1This bank operates like a third world country where technology hasn't reached....this bank NEEDS some serious technology investment. There's one 1 Atm and if its broken....there's nothing you can do, expired debit cards are not automatically sent to you...in order to speak to SOMEONE is easier to get in touch with UFO before you can speak to even a machine...the selections are very poor and the online banking is also has very poor selections. I wanted to do my mortgage and auto with them and decided to just go somewhere else because it was SO difficult for someone to call me back, it feels like if they don't want your money .....maybe that's why they're small....they'll be always small and mediocre if they don't address observations from the other side. ...I hope they do! In the meantime I'll be closing my account because its useless, I couldn't use it during the hurricane because it got locked and I couldn't reach a human being on the phone to unlock my card.... In response to the replied message: no, I Never got a renewal card in the mail. The branch on wall Blvd only has 1 Atm (that was broken at the time I needed to use ) and the one on west bank expressway (was broken as well )....as a customer perspective , no.. those were my only specific concerns and circumstances, hope this is taken as constructive criticism to improve future performances and deficiencies...
Response from the ownerGood afternoon, we have numerous ATMs across the greater New Orleans region. We also participate in shared branching which allows our members to access ATMs from other credit unions across the country at no charge. In addition, debit cards nearing expiration are automatically sent to our members via mail - this means members do not need to call in to request one. In addition, we offer numerous ways to speak with our team: in person at a branch, via telephone, secured messaging in Online Banking and live chat services in Online Banking. Member experience is important to our team. If there is a specific concern related to your account and additional circumstances that we can look into to assist you, please email us at [email protected].
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Talia Horn1Would give 0 stars if I could! Hurricane passed two days ago and I am still unable to access MY money! This is ridiculous! How am I supposed to get what I need at a time like this!?
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Howard Gillett5i love this place. The staff members are always professional and nice, just over all awesome people!
Response from the ownerThank you for your review, Howard! We love serving our members!
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Sarika Foucher5So friendly and helpful!!!! Whitney helped me and she explained everything to me and was awesome!!!!!!
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awayne butler1Not good I just need to ask a question and could not speak to anyone and all the numbers go to the automated teller .
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lakintre leflore5I love the bank good people and speedy customer service
Response from the ownerWe love serving our members! Thank you for your review!
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FAQs
1. How Can I Contact Jefferson Financial Federal Credit Union?
Simply dial this phone number +1 504-348-2424. You can also search through their website and submit the loan request form online.3. How Can I Get a Loan at Jefferson Financial Federal Credit Union?
To get the loan you need, you can search through their website and submit the loan request form online. If you are searching for small payday loans, you can click here for more details.5. What to Do if I Can Not Repay My Loan?
Simply have a talk with your lender if you are struggling with the monthly payments. Different lenders have different solutions to late payment. Please go over all details before signing any loan agreement.
2. What Is the Location Of Jefferson Financial Federal Credit Union? How Can I Get There?
Jefferson Financial Federal Credit Union is situated at 111 Wall Blvd, Gretna, LA 70056, United States. You may check out the map and find the most convenient way to access it.4. Is Jefferson Financial Federal Credit Union an Agency or a Lender?
Jefferson Financial Federal Credit Union is a Credit union. To make your lending process hassle-free, we get you connected with more than 100+ lenders over the internet. You can visit our official site to secure a personal loan online with no hard credit check.6. Does Jefferson Financial Federal Credit Union Offer Loans for People With Bad Credit?
Yes, but if you want to higher your chances of getting approved, you can turn to our broker service! Just turn to our online service to get an installment loan even with your low credit scores.