Jefferson Bank Downtown Park Building 711 Navarro St, San Antonio

Jefferson Bank Downtown Reviews

• A

  AnnCo
  5

  I moved from MA to TX 4 years ago. During the move, an employee of the moving company stole blank checks from me, and tried to cash them. An eagle-eyed teller at the small bank where I banked in Cambridge noticed the handwriting wasn't mine; eventually, partly due to the observant teller, the thief was caught. But, because of that positive experience with a small bank, I decided to stick with smaller banks and chose Jefferson Bank when I moved to SA. Candelario Gomez had a lot to do with that choice. Always friendly, always eager to help, and very knowledgeable about the services Jefferson Bank has to offer, Candelario's the kind of banker my experience has shown me that I can trust.

  Response from the owner

  Thank you for sharing your experience with us. Moving is stressful, but to compound it with someone taking advantage, can be even more difficult. We are so happy that you turned to Jefferson Bank and have entrusted us with your finances. Candelario is a gem and we are so happy to have him on our team. He, as well as all of our bankers, truly care about the well-being of our customers and your protection. After all, this personal to us! We look forward to seeing you again soon!

• M

  Maria Alvarado
  5

  We have been customers for over 20 years and the service has always been great! Mr. Candelario Gomez, at the Downtown location, provides great professionalism to his job, he treats us with respect and is courteous. His replies to us are always very timely and efficient. Thank you Mr. Gomez!

  Response from the owner

  Thank you so much for the comments and kind words about Candelario! We are extremely grateful to have Candelario on our team! He and all of our Bankers make each customer interaction meaningful, because it is personal to us! We are grateful that you have entrusted us for over 20 years with your finances, and we look forward to serving you again soon!

• R

  Robert Schultz
  5

  Candelario Gomez IV did a terrific job in handling my banking needs. I would not hesitate recommending Candelario to new customers. Thank you very much Candelario.

  Response from the owner

  Thank you for the review, Mr. Schultz! We are extremely grateful for Candelario, and all of our employees, who continue to build long lasting relationships with our exceptional customers. We look forward to seeing you again soon!

• C

  Cynthia G. Rodriguez
  5

  Banking with Jefferson Bank for 47 years! Very happy here. Everyone is polite, friendly, kind, good listeners, quick correct currency counts. I enjoy driving to Jefferson Bank downtown on Navarro & Travis st. Directly across from Travis Park. Denise, Kevin, Lorraine and Candelario are extremely professional. I feel blessed in having such a great team assisting me with my financial necessities. Stay safe.😇👼😷💃

  Response from the owner

  Ms. Rodriguez- Thank you so much for the positive review and compliments of our Banking Center and staff, and thank you for entrusting us with your finances for 47 years! We constantly strive to provide exceptional customer service and a positive experience for all, and we are honored to have you as our customer. We look forward to seeing you again soon!

• C

  Carlissa Montoya
  5

  I recently worked with Candelario at the downtown SA location. He was very knowledgeable and helpful in setting up our business account. Every interaction I've had so far has been professional and friendly. I am so glad I choose Jefferson Bank for my small business needs.

  Response from the owner

  Thank you for the kind words and positive review. Candelario and all of the Downtown Banking Center employees are exceptional to work with. We are thrilled that you chose Jefferson Bank and look forward to seeing you again soon!

• J

  Jibber Jabber
  5

  Nowadays when a fair deal is more than what you can ask for! This is one of the best banks bar none! We have our vehicles financed through Jefferson and the process was a breeze and the experience was top notch! Meghan Stark provided a up and personal experience she left us feeling like family! A very friendly personality and a no bs approach. If you need a vehicle loan I highly recommend Jefferson bank.They might not be able to get everyone approved, but they will give you a fair shot!

  Response from the owner

  @JibberJabber-Thank you for your kind and honest feedback. We are thrilled to know how happy you were with your experience and are hopeful you will be back to visit us again soon. Please remember that in addition to our multiple lending options, we can also assist you with personal and business accounts. Visit us at www.jeffersonbank.com to learn more!

• C

  Cindy Navarro
  5

  Thank you so much Candelario for always going above and beyond to help me with all my banking needs. Your are truly appreciated!

• B

  Balanced Reviews
  5

  Wish Meghan Stark still worked here. She was extraordinary. We have 3 vehicle loans with Jefferson because of the top notch service she provided.

  Response from the owner

  Thank you for your review, as well as your loyalty and business. We also miss Meghan, and wish her family the best in their recent move. We look forward to serving you in 2020. Happy new year!

• G

  Gilbert Sanchez
  5

  Mr candelario has been very helpful to me he went way out of his time to answer my question and help me with other stuff that I didn't know thanks so much for all you do I give you 10 star's you have been a blessing to me thank again God bless you and your staff

  Response from the owner

  Mr. Sanchez, Thank you for your review and kind words about Candelario. We are very lucky to have him on our team! We shared your comments with Candelario and he was extremely appreciative. He wanted to let you know that he was happy to help and mentioned what a kind person you were. Thank you for entrusting in us, and we hope to see you back again soon!

• b

  brian dailey
  1

  You have security harassment at your location for people waiting for the bus. If you don’t want people near your building then you need to relocate. More harassment will lead to a lawsuit I will personally file. Sidewalk is public and no one is touching your building

  Response from the owner

  Mr. Dailey, There is a security team that works in the building that is not affiliated with Jefferson Bank. If you have concerns about their behavior and treatment toward others, we encourage you to take it up with the building owners/management.