Inwood Pawn Antoine Dr, Houston

Inwood Pawn Reviews

• P

  P A
  5

  Absolutely love this family owned business. I always get treated with the upmost respect and kindness from the employees/boss when I’m there iso jewelry. Their prices are good and Ken always makes sure that I leave being a happy customer. He’s so patient with me when I’m trying to decide what should I purchase. I highly recommend this place of business!

• R

  Race Boyer
  4

  These guys are great. Always pleasant and efficient. Plus I've gotten some great deals. The only pawn shop I consider.

  Response from the owner

  Thank you for stopping by and leaving us a review. We appreciate the kind words!

• J

  Jermen Rosenthal
  5

  I would recommend this establishment to any and everyone who is in a jam t and they also have great tools just and for Hugo he has awesome customer service

  Response from the owner

  We appreciate you leaving us a review! Hugo will go above and beyond to make sure you're taken care of!

• L

  Lil Cowgirl Up!!
  5

  I have been dealing with INWOOD for years and will not trade them in for no other place to do buissness with. They are family and help you the best way they can. Thanks INWOOD PAWN!!😍😍😍💖💖💖😃 Customer service is top notch they all greet you when you enter there home of buissness home because they are family to thoes of us who been coming here for years.😠 I have never witness them being rude to no one. They even do a Courtesy call. 😊😊😊💖💖💖💖💖😍😍😍Very Very Helpful!!!

• K

  Karisha Hackett
  5

  I love this pawn they always help n care about there customers especially Mr.Hugo he always help n give the best advice when ppl need help for anything

  Response from the owner

  Thank you for taking time out of your day to leave a review for us! Mr. Hugo has been in the business for a long time and knows tons of great advice!

• A

  Allen Levier
  5

  Shout out to Hugo excellent customer service he assisted and made the process smooth as butter

  Response from the owner

  Thanks for taking the time to leave us a review! We take pride in making sure everyone is treated and helped the way we would want to be treated!

• S

  Susan Lunsford
  5

  Family owned been in business for many years. Have nice new big shop. Great selection of items! Always greet you with a smile, make you feel welcome and willing to help!

• E

  Elester Coleman
  5

  I love going to this pawn shop!!! This is the only pawn shop I go to!!! The ppl that work there r very nice and will help u out if they can...I would not go to any other pawnshop.

• M

  Michelle Independent
  5

  “Been doing business with Inwood Pawn for several years now, love the new bigger location. Quality items, huge selection, and very reasonable prices. Knowledgeable staff and super friendly!

• m

  mayia andrews
  1

  DO. NOT. PAWN. ANYTHING. HERE 200 dollars for a MacBook Air that is only a year old ! That they will sell for 800-1000, they will give you the cheapest price from an unrieable source like eBay and refuse to look at any other site. They strategically placed themselves in an area such as this one because they knew anywhere else they would be caught for their scams.

  Response from the owner

  First off we would like to apologize that we did not meet your expectations! In saying that, we would like to paint a picture of what happened so that others who may come across your review will have a better understanding and hopefully that you will understand as well. We do our best to research an item in a timely manner. Calling eBay an unreliable source would be kind of odd as it is the main platform for purchasing and selling pre-owned merchandise that millions of people and businesses use. It gives an accurate idea of what an item actually sells for unlike amazon where a seller will put a price they hope to receive. The average user cannot see accurate sales history on Amazon. After we researched your item by the serial and model numbers we came to the conclusion that we wouldn't be able to loan you the amount you requested but you didn't give us two seconds before you started claiming that we were trying to scam you. This was before we even made an offer on your item. I applaud my employee for keeping a calm and level head after you said those things about our character and tried to belittle him by claiming your enrollment in college somehow made you the expert in the pricing of used merchandise. He still tried to explain the nature of why we weren't able to loan you after the defamation of his and the businesses character. As a business that has been family owned and operated for over 20 years I can assure you that if we were the scam artists you claim we would have been out of business years ago. We pride ourselves in helping the people of our community in anyway that we can!