Investors Bank Prospect St, East Orange

Investors Bank Reviews

• K

  Keri M.
  1

  I really dislike going to this branch. They’re not inviting as the other branches and you could never even get a proper greeting when you walk in. The old security guard at least use to greet me, this new one just stares.

• J

  Jo K.
  1

  Most of the tellers shouldn’t be involved with customer service. (A zero stars is what this location needs.) They are rude and have no couth! I hate having to go to this branch. But, unfortunately sometimes I must. The tellers need to be retrained with customer service classes (a few days and hours of training is definitely needed). If that doesn’t work, look into demotions, probation and termination. The Bloomfield location - better customer service.

• F

  Fabie Ayiti
  1

  Worst branch because everyone wants to sit around and do nothing. They never have a smile on their face as if they’re force to be there

  Response from the owner

  Thank you for your review, Fabie. We are sorry to hear about your recent experience at Investors Bank. We pride ourselves in delivering exceptional customer experience. Please contact us at 855.422.6548 if you continue to have difficulties.

• A

  Andre Phillips
  1

  Teller 1338 should not be involved in customer service her attitude horrendous. And telling customers the reason for her attitude os because sje doesnt want to be here. Yall should help her out and give her the push needs to be out the door

• Y

  Yaz
  5

  First time visit to open a savings account. Friendly staff. Yvette Sterling was the person who attended me and gave me an excellent and professional service. I really recommend this bank.

• Z

  Zakiyyah Banks
  1

  Really trash bank and very poor being that every time I go to the ATM it is always something wrong with it doesn’t matter the time of day. Don’t invest in investors bank you will never have access to basic ATM needs. Go to another bank!!!

  Response from the owner

  We're sorry to hear about your frustration. We are always looking for ways to make your experience better. Please contact us at 855.422.6548 if you continue to have difficulties.

• S

  Sam S
  5

  This is the most awesome bank ever opened my first account here and have also been coming to this place for 18 years and I can say it's a really great bank, provides excellent service and timely as well.

• R

  Raquel Muniz
  1

  If i can put no stars i will this bank is total trash , trash!!!!!!!!!!!!!!!!!

  Response from the owner

  Thank you for your review, Raquel. We are sorry to hear about your recent experience at Investors Bank. We pride ourselves in delivering exceptional customer experience. Please contact us at 855.422.6548 if you continue to have difficulties.