Huntington Bank Wilson Mills Rd, Richmond Heights

Huntington Bank Reviews

• J

  Jacob Gartland
  5

  Since getting new management in 2022, this bank has been very good. I come multiple times a month, and almlst always have a good experience here with fast service and friendly staff.

• M

  Monarch Of Tetris
  5

  Very clean and safe Huntington with magnetic locks. Friendly and helpful staff. Open until 6pm on Fridays which is convenient.

• S

  Stockman1122
  1

  I stopped in to get a notary, the lady had me sit for 5 minutes prior to telling me I needed an appointment at their location. She stated that they only had one person that does notaries at their location. I asked the lady if he was currently with someone that it would only take minutes to complete the notary, she stated “yes he is”. As I’m walking out I look around the corner and he wasn’t on the phone or with a client. I guess that’s the kind of customer service you get when you mortgage through them and all your other banking needs. Specifically at the Wilson mills branch their customer service is trash. Save your time and spend an extra 5 minutes to drive to mayfield road branch where they know how to service their customers.

  Response from the owner

  Good Morning! Thank you, for posting a review and providing us detailed information. We're sorry to hear about this experience and can understand your disappointment. To avoid any delays, we do advise customers to set up appointments for notary visits. We will make the branch aware of this interaction. Thank you.

• C

  Charles Cummings Sr
  1

  I rarely write a negative review on a business. However, this bank is the worst. I encountered a teller who questioned my honesty FOR NO REASON AT ALL. I HAVE IMPECCABL CREDIT AND ASSETS. All I could think of that it was due to my race being Black. The teller was Hispanic. It was the second time I encountered a problem there. My son owned a very profitable business. He asked for a short term loan. The executive was shown a certified profit and loss statement and I offered to put up cash collateral equal to the loan amount and the loan was denied. Think twice before doing business at this branch.

• D

  Dante Otero
  1

  They're not here to help you. They only want to milk the clock. Don't come to this location.

  Response from the owner

  Hello Dante, we are saddened you feel this way towards us. if you wish to further discuss this matter, please send us an email at [email protected]. Thank you

• C

  Charlotte Rates
  5

  I used drive thru ATM. No line quick and easy safe

• J

  Jessica Scherer
  3

  Eh, its okay. If the bank employees were a lil nicer to non-bankers of Huntington it would be even better

• C

  Cary Robinson
  1

  Worst teller experience ever. Waited over twelve minutes to just get a deposit made.

• A

  Asiri Samarasekera
  3

  This bank is okay, but it got robbed once.