Hudson Valley Credit Union Albany Post Rd, Hyde Park

Hudson Valley Credit Union Reviews

• M

  Mister Personality
  5

  Haven’t had an issue coming here. Friendly workers. Very patient. They make signing up easy. Some days, you might have to wait a bit longer than expected, but a lot of people do their banking here. Download their app because it makes it easier to manage your accounts.

  Response from the owner

  Thank you for sharing your experience at this location!

• T

  Tom N
  5

  Nice branch everyone is always very friendly. Great location. So far haven’t had any complaints.

  Response from the owner

  Thank you for your review, Tom!

• J

  Jacqueline Bracco
  2

  Nothing like waiting 10 minutes in the drive through for someone to acknowledge me At least I was able to have a phone conversation and listen to my favorite song uninterrupted. Add another 4 minutes to count my deposit. I’ve never had an issue like this before. Hopefully it’s a one time thing

• D

  Don C
  5

  Very friendly and patient staff. They work hard to ensure customer satisfaction.

  Response from the owner

  Thank you for your review, Don. We'll pass this on to our Hyde Park staff. We appreciate your membership!

• M

  Melissa Carlin
  2

  Slow, inexperienced tellers, they don't read the computer screen. Worst branch. I avoid it like the plague!

• D

  Danielle Rock
  1

  Every single time i come to this branch the ATMs are out of order with no appropriate signage or anything that they're out of order and it wastes so much time!!!

  Response from the owner

  Thank you for providing this information and we apologize that you have been to the branch when the ATMs have been out of order. We have passed this on to the Branch Manager to look into.

• R

  Ricky Erickson
  5

  great hours great customer service whats not to love about this bank?!

• T

  Thomas Farruggella
  3

  This bank recently announced that they'd soon be upgrading and streamlining their online app. A cold chill ran down my back, since the old app worked just fine. To me, this usually means some brainiac there has too little to do, and is asked to break something that didn't need to be fixed. Well, mission accomplished, as far as taking photos of a check for mobile deposits. It was never great, but now it's completely bizarre. Hey, at least my account hasn't been hacked lately!