HomeTrust Bank - Reidsville Reid School Rd, Reidsville

HomeTrust Bank - Reidsville Reviews

• J

  Jayson Walker
  1

  I called to report a lost debit card on Friday night but since they do not have 24/7 support I was forwarded to an off shore company to disable the Card. I called again today after a long 3 day weekend after I found my card again only to be told that they had no record of the call and my card was still activated. Avoid if you value security and customer service.

  Response from the owner

  I apologize for any frustration you have experienced. If you'd like to discuss the situation, please reach out to us at 800.627.1632 M-F 8:00 a.m. to 7:00 p.m. & Sat 9:00 a.m. to 3:00 p.m. and we would be happy to take a look with you. Thank you! -LR

• R

  Rachel “JoJo” Johansen
  1

  This is the worst bank in this town. These people are so disrespectful and rude !! The branch manager is prejudice and won’t speak and act like she can’t understand or comprehend what you are saying she’s ignorant. Two of the drive through tellers are ignorant and rude just like their manager Haley and the curly blond head woman !! I will not continue to bank here and I will make sure something be done about this situation !! You can take that to the bank !! Close your accounts here and go to another bank they are not worth dealing with !!

  Response from the owner

  Hello Ms. Johansen, I’m sorry to hear that. If you would like to discuss the situation, please give our Customer Care Center a call at 800.627.1632 M-F 8:00 a.m. to 7:00 p.m. & Sat 9:00 a.m. to 3:00 p.m. Thank you! – LR

• S

  Sean
  1

  I was charged $3 and asked personal questions just to cash a $1,150 check that was written on this bank by a local business owner. My valid drivers license and fingerprint wasn’t enough?? I felt like a criminal walking back to my vehicle afterwards. It was totally rediculous for the teller to make me feel so small over such a small amount.

• p

  penny hudson
  5

  Home Trust in Reidsville has a great staff. They are caring and educated on how to take care of customers. The manager is always visible and ready to help.

• d

  deborah sams
  5

  I have dealt with most of the local banks. Hometrust is by far the best, Quicker service and better service.

• S

  Steve Ort
  5

  Friendly, professional staff always willing to help with our needs.

• M

  Megan Bottoms
  5

  Very nice. They know me by name it's wonderful.

• R

  RJ Black
  4

  love these sweet, professional ladies here.