Hancock Whitney Bank Jefferson St, Marianna

Hancock Whitney Bank Reviews

• K

  Katrina Turner
  5

  Sabrina Williams is a Terrific Loan Officer and provided me with excellent service as well as my family that are members there she’s always very helpful and smiling and ask if there is anything else she can do to assist let her know 💐😇

  Response from the owner

  Thank you so much for your 5 star feedback! We will pass your comments to that financial center.

• S

  Starla Deese
  5

  The best banking experience I've ever had, hands down. Natalie and her team are exceptionally professional, personable, and efficient. Any service I've needed is handled promptly and with phenomenal customer service. They have a genuine community feel. I'm proud to bank with Hancock!

  Response from the owner

  We appreciate your kind feedback and have shared it with the team! Thanks for the 5-star rating.

• P

  Paula Stone
  5

  Hancock Bank is the best bank that I have ever banked with. They treat you like a family member or good friend. If you have a special need, Natalie will bend over backwards within her ability to help. Marcella is amazing too and always goes the extra mile for you. I never feel like a stranger or outsider when I bank at Hancock in Marianna. They always have a big smile at the drive through and you can tell that the atmosphere inside is pleasant. I recommend Hancock Whitney bank in Marianna to anyone who wants a friendly bank that cares and gives you personal service.

  Response from the owner

  We are so grateful for your kind feedback and are glad to hear about your wonderful experiences with our team!

• H

  Hannah Truette
  5

  Every single person who works here has gone over and beyond for me at some point or another. They are always efficient and timely in the drive though and inside. Management is outstanding - they are involved in customer care and answer all of my questions as they arise. I’m very please with this bank and I’m happy to know there is a Hancock/Whitney in my hometown! Thanks for every thing y’all do!

  Response from the owner

  We are so happy to hear about your great experience! We aim to always provide 5-star service and are glad to have clients like you!

• M

  Michael Caughran
  5

  Best Bank in Marianna and Jackson County. Love this place! Staff is very friendly and welcoming. Go see them, they have many services to offer.

  Response from the owner

  Thanks so much for your 5-star review and feedback! We have passed it along to the financial center manager.

• W

  Wesley Deese
  5

  Great bank the employees are always exceptionally friendly and helpful, they have great knowledge and skills. Wouldn't conduct business anywhere else.

  Response from the owner

  Thank you for the kind feedback! Our goal is to provide 5-star service at every visit.

• A

  A.j. Mccartney
  1

  Thus is the most frustrating experience I have had at a bank, I'm still here trying to cash a check, 45 minutes in, no resolution in sight. Now the manager is angry acting toward me because I expressed frustration. Not a place I would recommend to do business.

  Response from the owner

  We are very sorry you had this experience. I have reached out to that financial center manager and let them know of your issue.

• G

  Grace Daffin
  5

  The best bank ever!! All of the girls who work here are so nice and really care about their customers.

  Response from the owner

  Thank you for the kind feedback! We're happy we were able to provide you a 5-star experience.

• L

  Lasha Pyles
  5

  At first I was skeptical because I had a small problem but I wouldn't choose any other bank. They know me when they see me and my husband both.

  Response from the owner

  We appreciate your kind feedback! Thanks for the 5-star review.

• J

  Jennifer M
  5

  Had some issues getting funds moved and Mercella helped us and had our back one hundred percent. Great people!!

  Response from the owner

  Thank you for the 5-star review! We're glad to hear Mercella was able to help!