Hancock Whitney Bank Gulf Shores Pkwy, Gulf Shores

Hancock Whitney Bank Reviews

• D

  Daniel Vandiver
  1

  They tried to charge me a $9 fee for cashing a check because I was not an account holder. I cash checks from my customers at several other banks in the area and this is the first time I have been asked to pay a fee. They said it was because they were doing me a service. No, you are doing a service for your account holder by honoring the check they wrote. I will never again set foot in Hancock Whitney bank.

• R

  Reggie Pulliam
  5

  I have an insurance agency, and during the 2020 economic meltdown, Stephanie Crosslin took valuable time out of her extremely busy life to help answer a multitude of questions not only from me, bur for my clients, who were rightfully panicked about which loans to apply for, and how to proceed. And, here's the kicker: Stephanie could not process any loans for clients who were not with Whitney Hancock, so she was simply doing the right thing in a time where many bankers were either too busy or not knowledgeable enough to help in a crisis. There are not enough words to show my, and countless others gratitude to Stephanie.

• C

  Cricket Lusk
  5

  I love coming to this branch. Reneque is always phenomenal. I look forward to seeing her smiling face. Hugh Davis has been such a pleasure to work with. This branch has amazing employees!

  Response from the owner

  We appreciate your kind words and 5-star review! Thanks so much.

• m

  mia Opusone
  1

  Is a shame the closed the Orange Beach location. Us in Perdido we have to drive over 30 min to Gulf Shores or the same time to Pensacola, at least the bank in Pensacola, they can do more transactions and have more personnel.

  Response from the owner

  Thank you for your feedback. We hope that when you do visit our financial centers we provide a 5 star experience. Remember, you can bank with us anywhere, anytime with online or mobile banking.

• W

  William Frost
  1

  You need to update your atm so you can deposit cash into your account

• M

  Melissa Copeland
  5

  Staff is always friendly. The building is always clean. It is easily accessible to get to the building from the main road.

• L

  Lisa Blake-Edwards
  4

  They have a very wonderful and pleasant staff always clean and smelling good in the lobby wonderful place

• A

  Annette Fleisher
  5

  Fantastic local bank...a human answers the phone and the manager has signed legal documents for me!!!

• T

  Travis Mcinnis
  1

  ....sucks, only two locations in my area, and the employees I've spoken with are no help to my questions and seem like they font want to be bother by my little money!

  Response from the owner

  We are very sorry that you have had this experience. We have forwarded your comments to that financial center and we hope that you will have nothing but 5 star service in the future.