Hancock Whitney Bank US 49, Gulfport

Hancock Whitney Bank Reviews

• R

  Robbie Higdon
  1

  Fees fees and more fees. They will nickel and dime you to death while they're using YOUR money! I got charged an overdraft fee for a very large transaction that came out twice due to a system glitch on their side. So they refused to reverse it until it was investigated. They finally reversed the second transaction, and I had to fight tooth and nail to get the overdraft fee returned... THEN after I got that fixed, finally, I got hit with a fee for the same amount, 36 dollars, because my account was negative for so many days while they were "researching" it! How convenient right!? They refused to reverse that fee, so I just gave up and now I'm switching banks. I don't deal with crooks...

  Response from the owner

  Thank you for your review. It is our goal to achieve 5 stars. We are forwarding your comment to the appropriate personnel to review.

• V

  Victory HasWon
  5

  Liza is the best! Very helpful and patient. Thank you

  Response from the owner

  Thank you so much for your 5 star feedback! We will pass your comments to that financial center.

• B

  Barry R Jones Jr
  5

  Great bank Friendly staff It is a full line bank Loans mortgages , checking and savings account

  Response from the owner

  We appreciate your feedback and are glad you we could provide you 5-star service!

• J

  Jerry Garriga
  1

  Hancock Bank is terrible business banking! Walked into a branch closed an account asked to be sure there wasn’t a fee to close the account low and behold 2 months later I get saying I had a $35 fee tacked on and was sent to their collections department. Of course they can’t tell me what the fee is for I need customer service! Call customer service they don’t know all they know is that the account was sent to collections! By now my time is worth far more then the fee so I just pay it. Which is exactly why they employ these types of extortion tactics! Counting on people to not have time to deal with it! But guess what? I scratched up the time for this review!

  Response from the owner

  I'm sorry to hear about your experience. We strive to provide 5-star service at each interaction and I apologize if we fell short.

• B

  Billy Peterson
  1

  Run. Hancock Whitney being considered a Bank is about as accurate as McDonald's serving a 5 star burger. They can't even manage to deposit a check without depositing it, reversing it three times and being unable to figure out how to undo the erroneous process. Additionally, they lack common technology such ss ATM depositing that most Banks feature. Lastly, don't even think about calling in for support as you'll be on hold for Over 20 minutes (don't worry, the voice recording will tell you the hold time).

• Z

  Zack Cooper
  1

  Don’t use this bank if you want access to your own money. They use their own regulations instead of the law.

• k

  kevin eugene wells
  3

  I have my ATM Card but no PIN Number Arrived in a separate envelope as Promised, I will go into this Bank Today at opening time and see if they can remedy this problem with them having my money and me not being able to have any.??? We will see what is posted then, here on their face.

• D

  Dianne Falcon
  5

  I have a small family run business. Due to a request of our governor we had to close our doors in an attempt to help lower the curve of illnesses from covid19. Priscilla Crossgrove was the banker to assist me in preparing my application for the payment protection program. SBA money to assist us during this time of great need. Priscilla was obviously over run with applications. This lady could not have been more understanding and helpful. We were sending email over Easter weekend. When she should have been with her family. It was important to her to get my application completed and submitted. Words can’t convey the appreciation I have for Priscilla. Dianne Falcon

• P

  Phyllis Sharp
  5

  Awesome Staff; Always Professional and Curtest. Hancok Whitney Bank Thank you for your Service to the Community!

  Response from the owner

  Your review is so kind! Thank you.

• D

  Dont-buy DELL
  1

  Arrogant, unfriendly, not accommodating, lock out out of accounts online too often ("maintenance ") try other local banks or credit unions