Hancock Whitney Bank S Morrison Blvd, Hammond

Hancock Whitney Bank Reviews

• C

  Chasity Joseph
  1

  I’m pulling my money out of every account we have with Hancock!!! How can the working class realistically make it to the bank for 4:00? I leave work early today to drive on 2 wheels to make it to Hancock on Morrison. I pull up to the drive thru exactly at 4:00. I push for a teller as my clock hits 4:01 and she very bluntly says we close at 4:00. I’ll take a day off of work at this point just to close my accounts and open elsewhere!!

  Response from the owner

  We are very sorry that you had this experience. We have sent your review to that financial center manager in hopes to resolve.

• B

  Barrilleaux Associates
  2

  After many years of banking I am beginning the process of moving most of my company’s account. Between the banks hours and other issues I feel the Whitney does not care about small businesses. At our new bank our cash reserve in savings now earn 30 times what they were at Whitney.

• A

  Angel Turner
  1

  This bank has THE WORSE ever!! The ladies at the window, GEEZSH! IF YOU DONT LIKE WHAT YOU DO.. FIND ANOTHER JOB🙄 Everything here is a fight. E V E R Y T I M E! All my years of being wit Hancock, it makes me want to just close the acct everytime. It's exhausting being a member.

  Response from the owner

  We apologize that you had this experience. We have reached out to the financial center manager and let her know of your feedback.

• J

  Jake Patti
  1

  Just got off the phone with Robin. She is by far the rudest person I have ever had to deal with in a professional setting. She basically yelled at me on the phone because I called multiple times to check on the status of a request and was upset that I got in contact with the other branch after I was told to by someone there and given the phone number. I will never do business with this bank again.

  Response from the owner

  We are very sorry that you had this experience. We will pass your feedback to leadership so that we can be sure to provide a 5 star experience in the future.

• S

  Sharonda Dottery
  4

  I've banked at Hancock before it was Hancock Whitney. There were things that changed when Whitney came on board that I didnt like, but for the most part it's a good bank.

• C

  Christopher W. Sanders
  5

  One of a very few if any banks that don't charge to cash their checks if you do not have an account with them. That's customer service 👍

  Response from the owner

  We appreciate your feedback and strive to provide 5-star service at every visit!

• J

  John Thompson
  5

  Mrs. Graf went out of her way to be especially helpful. Very friendly and professional.

  Response from the owner

  We are so glad to hear that you were provided with a 5 Star experience! Thank you so much for being a client with Hancock Whitney.

• B

  Betty Wells
  5

  Friendly and fast service. I have never experienced a problem.

  Response from the owner

  Thanks so much for your 5 star review! We are so happy that we can provide you with a 5 star experience.

• R

  Rusty Willie
  1

  Horrible customer service, they do not care about their members nor do they make any attempt to help fix any problems

  Response from the owner

  I'm very sorry to hear about your experience. We strive for 5-star service and it appears we fell short this time.