Greenville Heritage Federal Credit Union Harrison Bridge Rd, Simpsonville

Greenville Heritage Federal Credit Union Reviews

• K

  Kayla Kellett
  1

  So I tried to exchange coins for cash today. The money is from my 7yo collecting all the change she could. We no longer have a local account as we bank with USAA. The teller told me because we didn't have an account she couldn't exchange it. When I asked why, she just kept repeating herself. I'm genuinely a curious person and even told her I wasn't trying to cause problems, I just wanted to know why. She again repeated that they can only exchange for members. If you don't know, then say that Andale see if someone else would know. It took me going to BOA to get the answer for that and it made perfect sense. If you don't have an account and there is a problem with the coins or it's short, they can just go to your account and get what was missing. That took all of 2 minutes for a BOA rep and myself to discuss. Maybe educate your staff or make sure they don't just keep repeating when there is a legitimate reason other than, "if you don't have an account, we can't exchange it".

• M

  Miranda Stevenson
  1

  Fix the App! I'm always having issues getting on my mobile app. I bank with wellsfargo as well and have never had this issue. Fix the issue because I live to far to travel 35 mins to the bank. I may just need to switch banks.

• T

  Trena Harrison
  4

  Friendly tellers.Always prompt and ready to care for public.

• G

  Greg Fehervary
  5

  Worked with Alex to get a car loan and he made it so easy! Great service and a nice gentleman! Highly recommend loans with Greenville Heritage Federal Credit Union! Ask for Alex!

• C

  Courtney Howard
  5

  All my business there has been smooth and easy so far. Everyone I have worked with has always been helpful and friendly.

• B

  Becky Myers
  3

  Sometimes the way people speak to you when your asking questions for better knowledge and information about things concerning opening accounts says a lot about customer service. Always be courteous when explaining things!!

• K

  Kate Harper
  5

  Love the Simpsonville location. All the people in there are so sweet and have only been helpful to me and my family's needs!

• M

  Maria Agosto
  5

  Very nice office and very nice staff. I've always had good experiences coming here.

• V

  Vita Family Farm
  5

  Been here 9 years. Love them. No hidden fees!

• L

  Lee Nunn
  1

  Good products but lacking teller service.