Great Western Bank Evans Plz, Omaha

Great Western Bank Reviews

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  ellie watts
  1

  Drive through is very slow. I've been 3 times in the last 4 weeks and have sat for atlesst 15 mins. 1-2 cars in each of 3 lanes, its surprising there is such long wait times.

  Response from the owner

  Hi Ellie, Thanks for leaving the review. We are so glad our retail manager was able to connect with you on the phone in regards to this issue. We have put better monitoring in place in order to better assess wait times and provide our customers better service at this location. Sincerely, Amy

• J

  Jenny L
  1

  Getting out over 4 thousand dollars is extremely hard with this bank. I've been here sitting and waiting on my car for over 25mins just to get money and still waiting. The older lady here told me would issue it then had a long delay got another younger girl here and said its gonna be a few minutes then later I called them after running out patience. Then the old lady get back on and ask why I need the money? Is cashier check okay? After she told me that fine. Then have trouble withdrawling. I never ever in my life have i ever experience this . Does not take 34mins to pull ur own money out!!!

• E

  Erin Lindsey
  1

  parking lot is in really bad shape. The entry of the parking lot has a large uneven bit of concrete going across it that you can't see until you go over it. It damaged my handicap accessible van. (handicap accessible vans are lowered, and don't go over speedbumps or uneven concrete very well. You can damage the undercarriage if you're not careful). Bank doesn't seem to be very handicapped friendly either. The drive up "window" is a slot to put deposits. There's an ATM in the parking lot, but my father can't see to use it. We're all handicapped so it's actually extremely inconvenient to go inside. We're changing banks.

• C

  Carolyn Price-Powers
  5

  Very kind, courteous, helpful, sympathetic, respectful, loyal, private with my information when I’m at the counter and others are around me. I personally, will only go to this location . We enjoy going to this location even though it is out of our way... it’s well worth the extra drive time , for their compassion towards our needs. Thank you for your service Great Western!! Sincerely Powers Family

• R

  Ryan Motl
  5

  Work greate with me, been loving it, infect it gotten batter since I last heared about them seems nice.

  Response from the owner

  Thank you for the kind words, Ryan. We appreciate your business.

• C

  Colin Vickery
  3

  Normal has great service but today I went into the bank to deposit my check and everything was going well then when I had gotten home my money was not there.

• R

  R6
  1

  No one is here to make a deposit.