Freedom First Credit Union N Barron St, Eaton

Freedom First Credit Union Reviews

• W

  WintonWoods Girl
  1

  Worst credit union I've ever been to. Unhelpful in nearly every way. This credit union is still stuck in 1982, when the internet didn't exist. They absolutely refuse to IMPROVE. They are run by a board of directors who have never heard of the internet, the 21st century, or online banking, yet. Even one of their employees agreed with me on these sentiments. This CU forces you to seek out a paid witness (notary) to complete your SIMPLE banking needs. Their favourite word is "No". Their favourite phrase is "I Can't." - Every single thing this CU has told me they "can't" do, my other CU 6 hours away can do ALL of it right online, on their phone app, and even over the phone. I literally only use Freedom First CU to cash a check once a year. I recently cashed a check after which I tried to do a simple wire transfer, and they forced me to come back in to do that. My other CU does wire transfers right. over. the. phone. (I verified with them.) I told you: This CU's favourite words are "No" and "Can't". Side Note: While they were irritating me recently with their ancient practices, they also succeeded in angering the woman next to me. - This is a CU with dilapidated processes, and their "leadership" has no clue. The only way someone could believe this was actually a good credit union is if they have never been to another one.

• K

  Kurt Melling
  5

  Great service by exceptional people. Always prompt and polite any time I've needed anything. Banking made easy. All around what you'd expect from a local bank you'll find it here.

• B

  Brandon Whittaker
  5

  There for me when my home bank was not. Been a loyal customer since. Would highly recommend!

• l

  lucy owen
  5

  No bank charges! Yes it's local and, yes, it's a very simplistic banking system but it's totally functional everywhere for everyday needs and it doesn't cost you anything. The staff are always exceptionally helpful, friendly and patient. Wonderfully personal customer service.

• K

  Kurt Werner
  5

  I’ve been doing business here since 2010 for all of my loans. To date I believe I’ve done 11 loans with them and they’ve always provided the best interest rates and it’s such an easy process!

• K

  Kayla Conley
  5

  Both branches have just wonderful people working there. It’s always fast too! Thank you!

• M

  Michael Santana
  5

  Always friendly and helpfull I have been a member over 30 years

• M

  Maggie Ward
  1

  If I could have done a negative star I would have. WORST bank ever!

• M

  Malcolm Hardy
  5

  Very helpful and Friendly staff .