Forward Financing State St, Boston

Forward Financing Reviews

• H

  Henry Walker
  5

  Thank you Alix, In time of need of funding, Forward Financing was there for my business as I was waiting for paid invoices. I plan to tell all my business partners about the professionalism throughout the process. Thanks Alix

  Response from the owner

  Hi Henry - thank you for leaving us a review! We're thrilled to hear you had a great experience in working with Alix and that you would recommend us to others. All the best, Forward Financing

• D

  David Russell
  2

  I consider them a necessary Evil! This is our second go round with Forward Financing. We were satisfied with the package we finally got but not with the way the fee's were slipped in at the end. I was told a number we would have for "Cash in Hand" but ended up not getting that number as they took fee's out of that number first. The other issue I have with FF is that they don't provide an Amortization Table, which drives my CPA crazy, but instead call it a fee for providing funds. Not sure how we are going to show that on our books and they were no help in explaining it. At this point, I consider them a necessary evil we will rid ourselves of as quickly as we are able.

  Response from the owner

  Hi David, Thank you for sharing your feedback with us. We understand your concern that the third party broker who sent in your application to us on your behalf may not have adequately explained that our product is not a loan, that it does not carry interest or amortization, and that a processing fee is taken from the proceeds. However, these are all explained in our contract. Regardless, we take very seriously how our product is explained to customers, whether by our employees or by third party brokers, and we will work to ensure that communication improves as a result of your feedback. We are following up with the third party broker to make sure this misunderstanding of our product does not happen again. After speaking with you personally, our VP of Sales & Marketing has referred your complaint to our Director of Account Servicing, to ensure that we can provide you with the best possible customer service. Gabe has not yet been able to reach you, but please feel free to contact him at [email protected] or 617-665-7634 so that we can do our best to ensure your satisfaction. Thank you, Forward Financing

• A

  Amy Gies, CPRW
  5

  This is a great company for working capital needs. Fast service, flexible terms. They were able to get us the funding we needed to start having a stellar sales turnaround and it's already happening within 4 days of getting funded. Very happy. Drew is an excellent account executive looking out for his customers.

  Response from the owner

  Thank you for the positive review, Amy. We are so happy to hear that you had a great experience with our team and that your small business is already thriving as a result of your funding! Please keep us updated on your successes and let us know if you need anything throughout your financing. Best of luck for continued success.

• D

  Duck Ruchter
  5

  This company i highly recommended and nick was fantastic got right on top of getting us the funds we needed. This is the second time dealing with this company 5 star.

  Response from the owner

  Hi Duck, Thanks so much for your review! We're happy to hear that you highly recommend us and that Nick helped you get the funds you needed. All the best, Forward Financing

• N

  Niles Patel
  5

  I took a loan from Forward Finacing at the start of 2020 to fund events at a big festival that happens in Austin every year. COVID 19 caused the festival to cancel and my business was ordered to be shut down leaving me with no revenue with which to pay back the funding. Jeff has be very understanding of the situation and worked with me continuously to arrange and then rearrange the payment terms. I highly recommend Forward Financing and Jeff R.

  Response from the owner

  Hi Niles, We appreciate you taking the time to share your feedback! We're happy to hear that you had a great experience in working with Jeff and the rest of the Forward Financing team - we will be sure to let Jeff know about your kinds words! Thanks, Forward Financing

• K

  Kit Tagle
  5

  Ricardo Jean has been a God send. He has helped me throughout this entire time of my office being drastically hit by COVID. With his help, I have been able to manage a lot better knowing that he's got my back! Thank you very much again Ricardo Jean for the best assistance I could possibly ask for!!!! Francisco T

  Response from the owner

  Hi Kit, Thanks so much for leaving us a review! We'll be sure to let Ricardo know about your kind words - he'll be so happy to hear that he was able to help your business get through the most difficult months of the pandemic. All the best, Forward Financing

• E

  Ericka BEAL
  5

  My account rep is Drew Berlin. He has the upmost professionalism. His response time is fast and his actions are faster. He patiently answered every question and concern I had. Working with people like Drew makes it easier to deal with the stressful circumstances that bring us to Forward Financing in the first place. All of his efforts are greatly appreciated. Thank you. Ericka Gardner - Andrews Delivery Service Inc.

  Response from the owner

  Thank you for sharing your experience with us, Ericka. We are so happy to hear that our team has been able to help relieve a bit of stress and make the process easier. If there is anything at all we can do to help further, please do let us know!

• G

  Gregory Jinks
  4

  Nicholas was great to work with. This is my second time doing repeat business. They will work the terms to fit your business needs.

  Response from the owner

  Hi Gregory, Thanks so much for your review, Gregory! We're thrilled to hear that you chose to work with Forward Financing again and that you enjoyed working with Nick! All the best, Forward Financing

• D

  Denise Brooks
  5

  Awesome company. I have been their client for about a year and had no problems. Their rep Bryan Barry is the absolute best. He was always just a phone call away when I needed answers. Funding was easy and done quickly. Would recommend them to anyone needing their service.

  Response from the owner

  Thank you for your positive feedback, Denise. We appreciate your business and your time to give us this important input. We're always a phone call away, please reach out to us if you need anything at all.

• J

  Justin Henry Long LLC
  1

  Daily payments and you will be making payments close to $2,400 a month! Don't do it. Stay away!

  Response from the owner

  Hi Justin, Thank you for sharing your feedback. We are sorry to hear that you found the payment amount and frequency agreed upon in your contract to be a bit high. With revenue-based financing from Forward, all of our customers are entitled to payment relief, they just need to reach out so we can work together on a resolution. We understand that members of our Account Servicing team have been in touch with you and were able to work with you to get your account paid in full. If you need anything further or have any other questions about our product, please do not hesitate to contact us at 888-244-9099 Monday through Friday 9 AM - 6 PM ET. All the best, Forward Financing