Forest Area Federal Credit Union N, Lake City

Forest Area Federal Credit Union Reviews

• M

  Motown Mojo
  1

  This place send me spam more than any placed I've used with life insurance proposals and such. Yesterday I had a thing pip up on my app saying that my direct deposit could be put in my account 2 days early and thought that was cool as my previous bank always did that, then the app wanted to charge me 15 bucks to do something other banks did for free. Couldn't resist the urge to make a dollar where there shouldn't be one. My family is looking elsewhere for services now.

  Response from the owner

  Hi Motown Mojo, thank you for your feedback! Could you clarify the life insurance proposals you are receiving? This doesn't sound familiar, but we can definitely look into that for you. In the meantime if you are receiving an unwanted offer, you should be able to unsubscribe at the bottom of the email. We're very sorry that you are frustrated with our option to post a direct deposit early. It's been a very popular feature and we've made every attempt to make sure the fee is clearly stated before the transaction is processed. This is a fee for a service, and you will not be charged the fee if you don't want to use this feature. We will check to see if we can make this more clear in the future. We appreciate your feedback as it helps us improve our member experience!

• S

  Stephen McNally
  5

  My old credit union charged for mail bank statements. So I started looking for one that didn't. Forest Area will still send me mail bank statements at no cost to me. The employee at the Lake city branch have treated me with utmost respect and help me out every step of the way. J

• J

  Jessica “Jessie” Pacey
  1

  This bank is the worst bank I have ever seen. The lack of customer care is unbelievable I was placed on lock down due to covid I have tried daily to have my card replaced so I can pay my bills but they refuse to issue me a new card. I can't pay my bills i can order my family food I can't provide for my most basic needs bc this bank will not issue me my card disgusted

• L

  LEE ANNE BUDD
  5

  They are good for business loans