FNBO - First National Bank of Omaha E Francis St, North Platte

FNBO - First National Bank of Omaha Reviews

• J

  Justin Kelley
  5

  Always friendly and always helpful. Not sure I've ever had a bad experience going in to either location other than nobody deposited a million dollars into my account accidentally.

  Response from the owner

  Justin, we're happy you enjoyed your branch experience! We're proud to serve you and look forward to seeing you again.

• R

  Rachelle O'Grady
  2

  At first I thought..wow thT was easy, but started to realize there is something they weren't telling me. Whe. I ope ed my account I was told by my friend I would get a temporary debit card. The gentleman. Said no, not a huge deal but I convenient. Ext I get an email saying g they couldn't verify my identity? I WAS JUST SITTING IN FRONT OF THE GUY!!!!!! CLEARLY A Mistake? Nope! Then I try to sign up for moBIle banking a week later tO gain access to my funds.....NOPE! AGAIN WHEN I CALLED AND ASKED YESTERDAY, I WAS TOLD THERE WAS NO PROBLEM! BUT NOW AGAIN Cbt get to my funds because they can't verify my identity? THEN WHY OR HIW AM I ABLE TO GET MY INFORMATION OVER THE PHONE OR EVEN SORT the account?????IF YHIS US NOT SOLVED WITHING THE NEXT HOUR OR 2 I AM GETTING AN ATTORNEY. This is not North atte alone, I opened the account IN OMAHA SO ITS FIRST NATIONAL AS A WHOLE!

  Response from the owner

  Rachelle, thank you for your feedback. We're sorry to hear you are not satisfied with your recent experience. This certainly isn’t the experience we strive for. We would like the opportunity to look into this. Please call us at 800-642-0014 or email us at [email protected], so we can further assist you.