Flagstar Bank ATM S Cedar St, Manistique

Flagstar Bank ATM Reviews

• J

  JAYNE Brindley
  1

  Do NOT use this ATM in Manistique! Flagstar has no branch office in Manistique but has an ATM set up on the main drag in downtown. I went to withdraw money from a travel card I had and the machine ate my card (without even giving me my money first). I contacted Flagstar Bank and they said there was absolutely nothing they could do since I was not a Flagstar customer! They told me to take it up with my own bank. Considering they charge you $4.00 to even check your balance, they should consider anyone using their machines a "customer". There is NO WAY I will ever do banking with this company. If they are not going to support the ATM's that they put in places for public use, they shouldn't bother to put them where the general public can use them or at least have a sign on the machine saying that they will support Flagstar Bank customers only

  Response from the owner

  Jayne, we appreciate you taking the time to leave us a review and understand your frustration. Our team is working to figure out a solution to ensure you have a positive experience. Please contact us at (888) 248-6423 during the below times so we can learn more about the situation. We appreciate your input and look forward to continuing to provide you the quality service you deserve. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET.