FirstBank Mortgage Olde Towne Pkwy, Marietta

FirstBank Mortgage Reviews

• p

  patrick anglin
  5

  Joy Malever did a fantastic job for us and I would recommend her to any friend or colleague. She was never more than a text, call or email way, always responding in a timely and efficient manner. The document upload process was super easy on the web site and I have not a single complaint.

  Response from the owner

  We are happy to hear everything went smoothly for you, Patrick! Thank you for trusting FirstBank Mortgage!

• D

  David B.
  5

  This is our second refinance with Brooks Campbell. He is knowledgeable, professional, and very responsive. I do not hesitate in giving him my highest recommendation.

  Response from the owner

  Thank you for the review, David! We appreciate you!

• R

  Ross Co
  5

  Brooks Campbell is the best! He was so professional and personable. He was with my wife and I every step of the way and made our first home purchase so enjoyable! Will always go back to him and FirstBank for any and all future financing needs! Customer for life!

  Response from the owner

  Thank you for the review and congratulations on your first home purchase!

• D

  DFW
  3

  We found the online experience of FirstBank more disjointed and more time consuming than dealing directly with a mortgage broker as we had done in the past. Our experience with the people has been great, but the online interface that needs work.

  Response from the owner

  We are sorry that we have not met your expectations. We’d love to hear how we can improve, please reach out at [email protected].

• P

  Phillip Lewis
  5

  I had the pleasure of working with Mr Robert Wade during my home buying process. He and his team did everything to ensure that the process went along seamlessly. I appreciate his attention to detail and his warm bubbly spirit. These attributes put me at ease every step of the way. He was patient (as I am a first time home buyer) and ensures that I understood exactly what was occurring, next steps and was always readily available to answer any question (no matter how crazy I thought they appeared). I’m grateful to have worked with such a DYNAMIC team. I wake up every morning still in awe at all that I’ve accomplished and none of it would have been possible without the guidance of Robert Wade and his team. Thank you Robert. Please know that I appreciate all that you’ve done for me.

  Response from the owner

  This is wonderful to hear, Phillip! Thank you for your kind words and your review! Congratulations on your new home!

• C

  Charl Oosthuizen
  5

  Brooks Campbell is the one professional, I will recommend to anyone who is purchasing a property. He’s knowledge and experience has no equal, and in this environment you surround yourself with the best. Thank you for all the assistance with the family purchases, and be assure we will make use of your services again.

  Response from the owner

  Thank you for your kind words and your review, Charl! We appreciate you!

• m

  maggie schiller
  5

  Ask for Brooks Campbell. He’s so knowledgeable, so helpful, and really treats you like you’re family. He’s so pleasant to work with. He got us such an outstanding rate that the closing attorney (and all of our friends) couldn’t stop talking about it. We’ve already referred friends and family his way.

  Response from the owner

  This is great to hear, Maggie! Thank you for trusting FirstBank Mortgage!

• A

  Andrew Todd
  5

  I have had a truly excellent experience working with Joy and Brandon from FirstBank. Joy is always prompt, helpful, guides you through the process with initiative, and is very good with timely communication. From pre-approval to closing, FirstBank was a fantastic partner in buying a home.

• B

  Brian Thoms
  5

  Marie and her team are the best! They were very good and very professional, but also responsive to us. It was a bit of a stressful time with a hot market and COVID environment and they navigated us through the ups and downs extremely well.

  Response from the owner

  Thank you for your understanding and thank you for trusting FirstBank Mortgage, Brian! We appreciate you!

• B

  Bernice White
  5

  We have dealt with First Bank for our purchase and also a refi. I must say that Brookes Campbell and his team are the best.

  Response from the owner

  Thanks for the review. Hope to see you again in the near future!