First Savings Bank Sudderth Dr, Ruidoso

First Savings Bank Reviews

• W

  Wendy Gomez
  1

  Tony, an employee of First Savings Bank (located in Ruidoso, NM) told me incorrect/fraudulent information and withheld useful information which caused one of my payments to be returned and for that account to go past due. Because of her negligence and the information she provided and the order of events and how they transpired, I closed my bank account with them. They should not be a financial institution in charge of handling money and employ people who give out incorrec/fraudulent/misleading information causing the customers to loose money and go past due on accounts that they were trusted with. First Savings Bank should not be in business at all. Just in the business of scamming people.Horrible bank. Tony the old blonde lady is incompetent. Don't trust them with your money/withdrawals.They sound half asleep every time on the phone. They don't know what they're doing. I would choose a different bank.

  Response from the owner

  Hello Wendy, please send us a secure message through our website, so it can receive the attention it deserves. The contact us link is at the top of the page. Thank you!

• S

  Stacy Byington
  5

  I personally deal with every bank in Ruidoso and love First Savings Bank! They are not only helpful and attentive to our needs but super friendly as well! Everyday banking, business loans or just basic financial questions are easy with First Savings Bank. Highly recommended!!!!

  Response from the owner

  Thank you Stacy, it's our pleasure! We're so happy to hear about your experiences with our branch. We take a lot of pride in treating our family of customers with the respect they deserve and we're honored that you took a moment to share a review! Have a great day!

• E

  Emily Metcalf
  5

  First Savings is great. Daryl Lindsay made the process of getting a loan very simple and gave us awesome customer service. Highly recommend Daryl and his team. We will use him again in the future.

  Response from the owner

  Thank you Emily, we appreciate you taking a moment out of your day to share such a great review about FSB and Daryl! We hope to continue meeting your expectations. Have a wonderful day! :)

• M

  Michael Schvarczkopf
  5

  This bank has been absolutely amazing! My partner and I needed to do the Paycheck Protection Program during covid-19 they were so helpful in all aspects and made it easy or as our regular Banks were impossible to get ahold of, we are on the second time with PPP through them and they have been nothing but stellar in their follow through and in their customer service! It pays to use a local smaller Bank so often over the large guys.

  Response from the owner

  Thank you Michael! This is why we love what we do! We're so happy that you had a great experience and took a moment out of your day to share a review. It's our pleasure to work with you and we look forward to a continued relationship. Have a great day!

• R

  Roger Felker
  2

  I had a higher opinion of FSB Ruidoso until today. I made check deposit using the app, and it did not post. I called the Ruidoso branch 3 times and left messages. There was no return call, in spite of what their recording said. Now I will have to drive to the bank tomorrow to get a simple answer to what should have been a simple transaction. Don't have a message that you will return calls if you have no intention of doing so. Just got a response from FSB. Apparently today is Presidents Day, and as usual the banks are closed on all obscure holidays. We'll see how this goes tomorrow. Tomorrow came and my deposit would not post. You have to write the secret code on the back of the check. It must be secret because the app doesn't instruct you to do so. I ended up driving 13 miles on icy roads in a snow storm to deposit cash. Just what I was trying to avoid.

  Response from the owner

  Good evening, Roger. Our branches are closed today in observance of President's Day, but we'll be back in the office tomorrow morning. I'm sure we'll be able to resolve the issue with mobile deposit by phone and save you the drive to the bank. Thank you for banking with us!

• B

  Ben Murphy
  5

  Very well received, Oscar made my wife and I very welcome and at ease. He was very knowledgeable, answered all our questions. We left his office and Bank, as if we had been life long members.

  Response from the owner

  We couldn't be happier to hear about your experience with FSB and Oscar! Thank you for taking a moment to share your review and we hope to continue going above and beyond for you! Have a wonderful day!

• T

  The Pianist
  5

  Best customer service in all New Mexico! Thanks Oscar Beltran for the personal service I get from you all the time.

  Response from the owner

  Wow! We're thrilled to know that your experiences with FSB and Oscar have been awesome. We're proud to be able to offer our customers and community the service they deserve, and we appreciate you taking the time to share your thoughts. You've made our day!