First Plaza Loan Co N Walnut Ave, New Braunfels

First Plaza Loan Co Reviews

• r

  rosemary gonzales
  5

  I have never worked with more professional and five-star customer service people !!!! This company helps their customers!!! Im my experience with this company is nothing but positive I feel like the girls here really care about the customers this company is a very caring company and they make you feel like family I mean from the minute you walk in you can see they have goodies for you and Waters for free on the table!! Who else offers the most family oriented 5 star customer service!! They are not just a loan company but they really care about you as a person! If you want 5 star customer service and friendly service and a company that treats you like family, then this company is for you to help you through a rough spot and help you turn it into a positive experience!!!

• a

  alex rangel
  1

  Place said they pulled my credit and I had a charged off account with another loan company. I let them know they were wrong I actually have an open account with that same loan place you are speaking about and it’s in great standing. The lady was like well I don’t know then she tried to say she needed 6 months of good payment history to approve someone for a loan. I have great payment history over the past two years on everything. Then she was like well sir I don’t know what to tell you. Sounds like she wasn’t really trying to work. My credit isn’t the best but it’s in the six hundreds and I make my payments on time especially over the last two years and I needed 200 bucks to get by for the week. Horrible service horrible horrible service. I recommend if you are in need of help to do business elsewhere. They aren’t trying to help the customer they are trying to get out of working.

• C

  Christine Valdez
  1

  Why ask for references when they will call other family members that were not listed as reference just cause they were once related!

• s

  sandra gonzales
  5

  It's under new ownership and Management