First Mid Bank & Trust Marshall N Michigan Ave, Marshall

First Mid Bank & Trust Marshall Reviews

• T

  Timothy
  1

  I went to close my accounts at First Mid Bank and the teller told my wife and I we are grandfathered in the bank wouldn't charge a fee if I didn't have $2500 in my account. I closed all of them anyway. Now over a year later I get a letter in the mail telling me I have overdrawn .98 cent if I dont pay I will be turned in to a collection and charged $11 dollars. I would not recommend doing business at First Mid Bank . If the teller didn't close are accounts then we should be grandfathered in and still have money in are accounts because we are grandfathered in.

  Response from the owner

  Hi Timothy, the Branch Manager at our Marshall banking center would be happy to speak with you to resolve this matter. However, we need more information to find your account in our system. If you would please call the branch directly at 217-826-6308, and ask for the Branch Manager, he can assist you.

• S

  Sara Tingley
  5

  I've banked at this bank since I was a teenager. Always very helpful and the staff is so pleasant. I've been through several changes with them and we always get through the bumps! Great Bank!!!!

  Response from the owner

  Sara, thank you very much for the 5-Star review. We appreciate your kind words and for choosing First Mid Bank & Trust as your local bank in Marshall! Happy Holidays!

• J

  Jeff Schultz
  5

  We switched to First Mid over a year ago. The experience has been great. The staff is always helpful

  Response from the owner

  Jeff, we are glad you have enjoyed your banking experience with the First Mid Bank & Trust Marshall location! Your message has been passed along to the Branch Manager! Thank you for choosing us as your local bank, and we appreciate your business! Happy Holidays!

• G

  Garrett Burkybile
  1

  Can I give negative stars? Horrible bank should’ve never left Bank of America

  Response from the owner

  Garrett, If you could please call our Customer Support Center at 877-888-5629, we would be happy to assist you. The web address is: www.firstmid.com/contact.

• R

  Rodney Cabotage
  1

  Bank hours says open till 4:30 clearly that is incorrect it's 4:15 now doors locked

  Response from the owner

  Hi Rodney, we only post on our drive-up hours on our Marshall Google location listing as Google only allows us to list one set of hours and we list the earliest hours we are open. We do state on our listing that our drive-up hours are listed, but if you visit our website, you will also find our lobby hours. Here is the link to our Marshall location listing on our website: www.firstmid.com/location/marshall-il. Our lobby closes at 4:00 p.m. Monday through Thursday, and our drive-up closes at 4:30 p.m. Monday through Friday. We apologize for the inconvenience this caused you, and we do appreciate your business.